Field Installation Tech: Rooftop & On-Site Internet Setup

AMG TECHNOLOGY INVESTMENT GROUP LLC; Gainesville (TX); On-site; USD 38,000 - 60,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Health insurance

Paid time off

Dental insurance

Health savings account

Life insurance

On-the-job training

Opportunities for advancement

Paid training

Parental leave

Referral program

Retirement plan

Vision insurance

Job summary

Nextlink is an on-site field service provider delivering high-speed Internet and voice services. The Field Installation Technician will perform customer installations, site visits, and on-site troubleshooting to restore and expand service at customer locations.

Responsibilities include running cables, mounting equipment, configuring routers, and upgrading existing customer systems, all while ensuring safety and code compliance. A strong customer-service mindset is essential.

Qualifications

• Must be professional in dress, speech, and manner.
• Ability to work independently, using sound judgement principles.
• Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines.
• Ability to work within a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.
• Must demonstrate a desire to learn, supported with a love for technology.
• Must pass a drug screening test, a criminal background check, have and maintain a valid DL with a safe/acceptable driving record in compliance with company policy.
• Must be able to use tools to install equipment.

Responsibilities

• Perform site surveys for potential customers to evaluate serviceability.
• Diagnose customer problems at service calls and restore functional service to existing customers.
• Install new customers with Internet service based on technology available, which includes mounting equipment at or above roof height, running Cat5-E or Fiber Optic cable from outside to the customer’s desired location.
• Configure routers and customer computers for access to Internet services.
• Perform equipment upgrades for existing customers.
• Perform other duties as assigned.

Skills

Professionalism

Independent work

Accountability

Adaptability

Learner mindset

Drug screening

Background check

Valid driver’s license

Tools operation

Job description

Nextlink is an on-site field service provider delivering high-speed Internet and voice services. The Field Installation Technician will perform customer installations, site visits, and on-site troubleshooting to restore and expand service at customer locations.

Responsibilities include running cables, mounting equipment, configuring routers, and upgrading existing customer systems, all while ensuring safety and code compliance. A strong customer-service mindset is essential.