Field Installation Readiness & Quality Specialist

Renewal by Andersen of Central Virginia; Richmond (VA); In loco; USD 32.000 - 47.000; Tempo pieno

Vantaggi offerti da questo lavoro

Quarterly bonus program

Descrizione del lavoro

Renewal by Andersen of Central Virginia is seeking an Installation Field Specialist to support morning readiness, field quality checks, and hands-on installation assistance in customers' homes across the Richmond area.

You will work with installation crews to ensure products, materials, and documentation are ready, observe workmanship, coach teams, and enhance customer experience, with travel between sites and warehouse.

Competenze

• 3+ years of window/door installation, residential remodeling, carpentry, or similar field experience.
• Ability to identify workmanship concerns and coach installation professionals.
• Strong customer communication and interpersonal skills; willing to travel.

Mansioni

• Ensure morning installation readiness and verify products, materials, and documentation.
• Conduct field visits to observe workmanship and enforce installation standards.
• Coach crews on installation practices and escalate significant concerns.
• Deliver materials and assist with troubleshooting in the field.
• Support a professional customer experience during visits.
• Document recurring quality trends and coordinate with supervisors.

Conoscenze

Field installation experience

Customer communication

Valid driver's license

Travel readiness

Descrizione del lavoro

Renewal by Andersen of Central Virginia is seeking an Installation Field Specialist to support morning readiness, field quality checks, and hands-on installation assistance in customers' homes across the Richmond area.

You will work with installation crews to ensure products, materials, and documentation are ready, observe workmanship, coach teams, and enhance customer experience, with travel between sites and warehouse.