Field ICT Support Engineer – Mining & Multi-Site

Sibanye Stillwater

Columbus (MT)

On-site

USD 60,000 - 90,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

Sibanye-Stillwater in Montana is seeking an ICT Support Engineer to provide timely, reliable technical support across Stillwater Mine and Columbus MET Complex. You will handle hardware, software, user access, and network connectivity while upholding cyber and safety standards.

Role involves after-hours on-call duties, multi-site travel, and possible underground work. Requires a high school diploma and at least two years of ICT support experience; IT certifications are a plus.

Qualifications

Minimum two years of ICT/desktop support or related technical experience.
Experience with Windows, Microsoft 365, end-user devices, and basic networking.
Experience supporting business applications and user accounts.

Responsibilities

Provide first- and second-line support for hardware, software, business applications, user access, and connectivity issues.
Prioritize, document, resolve, and elevate service desk requests per SLAs.
Support Microsoft 365, mailbox, Active Directory, and new employee onboarding request
Install, configure, maintain, repair, replace, relocate, and test end-user devices and related software.
Troubleshoot network connectivity and assist with cabling, network points, fiber activities, and basic site infrastructure.
Provide on-site support at Stillwater Mine, East Boulder Mine, the Columbus MET Complex, and underground work areas as required.
Maintain accurate ICT asset records, including equipment tagging, movement, repairs, replacements, and audits.
Follow ICT policies, cybersecurity requirements, access controls, and equipment standards.
Participate in assigned after-hours and on-call support.