Field Housing Navigator II — Remote/Hybrid

Mymedzed; Los Angeles (CA); Hybrid; USD 34,000 - 41,000; Full time

Job summary

MedZed is seeking a Housing Navigator II for Los Angeles County to help members find and maintain housing, conduct home visits, and connect to community resources. This role emphasizes Housing First and trauma-informed care, with regular field work and documentation in CRM.

The position is full-time, hybrid/remote, and requires strong outreach to enroll new members. You'll manage a caseload, coordinate referrals, and collaborate with landlords and health plans while adhering to CalAIM and DHCS

Qualifications

• 1+ years experience in housing services, case management, homelessness services, or social services preferred.
• Knowledge of community resources.
• Ability to work in field-based settings and travel locally.
• Strong documentation and compliance records.
• Ability to manage complex psychosocial and medical needs.
• Commitment to outreach via phone and door knocks to enroll new members.

Responsibilities

• Manage a housing caseload up to 55+ members.
• Conduct intake and develop individualized service/housing plans.
• Assist with housing searches and advocate with landlords.
• Attend housing appointments with members.
• Calls, field visits, and door knocks to enroll new members.
• Coordinate referrals to health plans, providers, and community resources.
• Document timely, accurate, and compliant case notes in Salesforce Health Cloud.
• Participate in interdisciplinary case conferences and team huddles.
• Escalate complex or high-risk member needs appropriately.
• Maintain compliance with CalAIM, DHCS, and health plan requirements.
• Meet outreach, engagement, and documentation timeliness standards.

Education

High School Diploma or equivalent

Job description

MedZed is seeking a Housing Navigator II for Los Angeles County to help members find and maintain housing, conduct home visits, and connect to community resources. This role emphasizes Housing First and trauma-informed care, with regular field work and documentation in CRM.

The position is full-time, hybrid/remote, and requires strong outreach to enroll new members. You'll manage a caseload, coordinate referrals, and collaborate with landlords and health plans while adhering to CalAIM and DHCS