Field-Based Housing Navigator II (Hybrid/Remote)

Mymedzed; San Diego (CA); Hybrid; USD 55,000 - 75,000; Full time

Job summary

MedZed is seeking a Housing Navigator II to help members find and sustain housing using trauma-informed, Housing First principles. The role combines in-field visits with remote work to engage members where they live and address health-related social needs.

You will conduct intake, develop service plans, connect to resources (mental health, benefits, jobs), and document cases in Salesforce Health Cloud with accuracy and timeliness.

Qualifications

• High School Diploma or equivalent.
• 1+ years' experience in housing services, case management, homelessness services, or social services preferred.
• Knowledge of community resources.
• Ability to work in field-based settings and travel locally.
• Demonstrated excellence in documentation and compliance.
• Ability to manage complex psychosocial and medical needs.
• Curious and relentless nature.
• Commitment to outreach via phone and door knocks to enroll new members.

Responsibilities

• Manage a housing caseload up to 55+ members.
• Develop individualized service/housing plans and provide emotional support.
• Assist with housing searches, advocate with landlords, perform home visits.
• Accompany members to housing appointments.
• Calls, field visits, and door knock to provide care and enroll new members.
• Build and maintain a member panel through outreach.
• Coordinate referrals to health plans, providers, and community resources.
• Document timely, accurate case notes in Salesforce Health Cloud.

Skills

Housing services

Case management

Documentation & compliance

Field-based travel

Outreach & enrollment

Education

High School Diploma or equivalent

Job description

MedZed is seeking a Housing Navigator II to help members find and sustain housing using trauma-informed, Housing First principles. The role combines in-field visits with remote work to engage members where they live and address health-related social needs.

You will conduct intake, develop service plans, connect to resources (mental health, benefits, jobs), and document cases in Salesforce Health Cloud with accuracy and timeliness.