Field Generator Technician - Data Center Uptime

Socket.dev; Hamlet (NC); On-site; USD 107,854,000 - 188,859,000; Full time

Job summary

Amazon is seeking a Generation Service Technician to diagnose, repair, and maintain electrical generator systems in data centers. You will be the technical expert and primary customer liaison, ensuring communications with clients to maximize data center uptime and availability.

Responsibilities include safety adherence, timely field service repairs across sites, and detailed documentation of work performed. Relocation stipends may apply for eligible candidates.

Qualifications

• 2+ years of relevant work experience.
• Willing to lift up to 40 lbs.
• Able to work at heights and from ladders.
• Experience in generator maintenance or field service repairs preferred.
• Document repair operations details and keep logs.

Responsibilities

• Adhere to and promote all company safety protocols, maintaining a clean, organized, and hazard-free work environment.
• Travel within an assigned region to designated sites and perform professional quality field service repairs.
• Keep Generator Service Manager apprised of current priorities to assist in answering customer questions and problems.
• Document detailed, complete and correct descriptions of all repair operations performed.
• Accurately record time, expenses, and mileage.
• Lift up to 40 lbs; pushing and pulling a maximum force of 40 lbs.
• Wear all Personal Protective Equipment (PPE) as required and provided by AWS.

Skills

2+ years of relevant work experience

Work at heights & ladders

Travel within region

Safety consciousness

Manual dexterity

Education

Bachelor's degree in Electrical or Mechanical Engineering

Tools

PPE usage

Hand tools

Low voltage cabling knowledge

Job description

Amazon is seeking a Generation Service Technician to diagnose, repair, and maintain electrical generator systems in data centers. You will be the technical expert and primary customer liaison, ensuring communications with clients to maximize data center uptime and availability.

Responsibilities include safety adherence, timely field service repairs across sites, and detailed documentation of work performed. Relocation stipends may apply for eligible candidates.