Field Fleet Solutions Coordinator

Model1 Commercial Vehicles, Inc.; Jacksonville (FL); On-site; USD 54,000 - 66,000; Full time

Benefits offered by this job

Competitive benefits including health insurance

Continuous training

Access to an expansive network of mentors

Top quality technology for customer service

Job summary

Model 1 Commercial Vehicles, Inc. is seeking a field representative to engage both existing fleet customers and potential local clients in Jacksonville, Florida. The role focuses on parts and service offerings, ensuring customer satisfaction and efficient coordination with internal services.

Candidates should possess excellent communication skills, organizational abilities, and a valid driver's license, with a pay range up to $60,000 annually based on performance and service metrics.

Qualifications

• Excellent communication and customer empathy; confident with in-person outreach.
• Organized and self-directed in the field; strong follow-through.
• Comfort learning parts/service basics (training provided).
• Proficiency with phone/email; basic spreadsheets.
• Valid driver’s license; daily local travel (60–80% in the field).

Responsibilities

• Plan weekly route of customer visits; prioritize top fleets.
• Conduct drop-ins, meetings, and phone/video touchpoints.
• Confirm parts arrival/pickup, service appointments, and satisfaction.
• Maintain accurate customer/fleet profiles in CRM/DMS.

Skills

Excellent communication and customer empathy

Organized and self-directed in the field

Comfort learning parts/service basics

Proficiency with phone/email

Valid driver’s license

Job description

Model 1 Commercial Vehicles, Inc. is seeking a field representative to engage both existing fleet customers and potential local clients in Jacksonville, Florida. The role focuses on parts and service offerings, ensuring customer satisfaction and efficient coordination with internal services.

Candidates should possess excellent communication skills, organizational abilities, and a valid driver's license, with a pay range up to $60,000 annually based on performance and service metrics.