Field Fiber Splice Technician – 24/7 Network Support

IQ Fiber, LLC; Saint Petersburg (FL); On-site; USD 55,000 - 90,000; Full time

Job summary

IQ Fiber is seeking a Fiber Splicer to install, splice, test, certify, and repair our fiber optic network infrastructure. This role is about 90% field-based work, interfacing with customers on-site and supporting a 24/7/365 operation for outages and emergencies.

The candidate will splice drops, maintain OSP fiber, test with OTDR and meters, and perform QA checks while delivering exceptional customer service in residential and commercial environments.

Qualifications

• 3–5 years of telecommunications experience required; strong knowledge of fiber splicing, OSP infrastructure, and network testing practices.
• Proficiency with optical test equipment including OTDR, PON meters, volt/ohm meters, and toners.
• Must have and maintain a valid driver’s license with a clean MVR and pass a pre-employment screening.
• Ability to drive during nighttime and adverse weather conditions.
• Computer skills sufficient to process trouble tickets; proficiency with Microsoft Excel and Word.
• Must have close vision, color vision, depth perception, and the ability to adjust focus with good hand-eye coordination.
• Ability to lift 50 pounds repeatedly, climb ladders and work on utility poles up to 28 feet, and work in adverse weather conditions, attics, and crawlspaces.
• Availability for a 24/7/365 operation including on-call rotations, emergency response, mandatory overtime, and after-hours and weekend work.

Responsibilities

• Splice fiber optic drops and pigtails using a core alignment splicing machine; repair underground drop pipes, re-pull underground fiber drops, and splice drops from the distribution vault to the premise NID as needed.
• Install,maintain, and troubleshoot OSP distribution fiber from the Main OLT Hub and FDH cabinets through to the end user; install andmaintainsplitter cabinets, patch panels, NIDs, and associated equipment.
• Place fiber inside customer premises ranging from single-family units to MDU high-rises with precision and professionalism.
• Utilize optical test equipment including OTDR, PON meters, volt/ohm meters, toners, and other diagnostic tools to test, certify, andvalidateall IQ Fiber services.
• Respond to and resolve service outages efficiently,remainingin service until issues are resolved;maintainreadiness during on-call periods, including staying within the local market and available with company-provided communications.
• Perform contractor QA checks and ensure all field work meets established technical standards, safety requirements, and quality expectations.
• Deliver the highest level of customer service in all residential and commercial field environments,maintaininga professional demeanor and clear communication at all times.
• Maintain full accountability for safety, productivity, quality, and workmanship on all assignments; ensure compliance with OSHA standards and IQ Fiber policies.
• Maintain all company equipment in field-ready condition; keep the assigned vehicle clean and professional and wear approved IQ Fiber branded clothing.
• Support emergency schedules during natural disasters and network outages; work after hours, weekends, and mandatory overtime as business needs require.

Skills

Fiber splicing

OTDR testing

Microsoft Excel/Word

Safety awareness

Networking basics

Tools

OTDR

PON meters

Volt/Ohm meters

Toners

Core alignment splicing machine

Job description

IQ Fiber is seeking a Fiber Splicer to install, splice, test, certify, and repair our fiber optic network infrastructure. This role is about 90% field-based work, interfacing with customers on-site and supporting a 24/7/365 operation for outages and emergencies.

The candidate will splice drops, maintain OSP fiber, test with OTDR and meters, and perform QA checks while delivering exceptional customer service in residential and commercial environments.