Field Equipment Technician – Coffee & Water Systems

Vixxo; Fort Wayne (IN); On-site; USD 32,000 - 39,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Insurance benefits

401K match

Job summary

Vixxo is seeking a full-time Equipment Technician to manage a territory that includes Fort Wayne, IN, and surrounding areas. The role involves repairing espresso, coffee brewing, grinding, and water systems, while building strong customer relationships and ensuring safety and SLA adherence.

The position offers competitive pay, potential bonuses, and benefits after 60 days, with emphasis on problem-solving and continual learning in a fast-paced service environment.

Qualifications

• At least one year of experience servicing equipment, preferably with experience using proper testing equipment and practices for general electric and water.
• At least one year of experience in a customer-facing or customer-service role.
• Must like coffee: tasting is the final step in all repairs.
• Smartphone proficient in inventory, managing, scheduling, and other tasks.
• Must possess a valid driver’s license with a clean driving record.
• Must be able to lift 50 lbs. without assistance.

Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
• Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

Skills

Problem solving

Effective communication

Lifelong learning

Tools

Testing equipment

Safety protocols

Job description

Vixxo is seeking a full-time Equipment Technician to manage a territory that includes Fort Wayne, IN, and surrounding areas. The role involves repairing espresso, coffee brewing, grinding, and water systems, while building strong customer relationships and ensuring safety and SLA adherence.

The position offers competitive pay, potential bonuses, and benefits after 60 days, with emphasis on problem-solving and continual learning in a fast-paced service environment.