Field Equipment Technician - Coffee & Beverage Systems

Vixxo; Green Bay, Northern (WI, KY); Hybrid; USD 32,000 - 39,000; Full time

Benefits offered by this job

Quarterly bonuses

Paid time off & holidays

Healthcare benefits

401K match

Career development

Military friendly

Job summary

Vixxo is seeking a full-time Equipment Technician to manage a territory covering Green Bay, WI and surrounding areas. Compensation ranges from $23 per hour to $28 per hour, depending on experience.

You will work independently to provide reactive and preventative maintenance services across the assigned territory. We value a creative problem solver and clear communicator who enjoys coffee, with at least one year of equipment servicing and one year in a customer-facing role.

Qualifications

• At least one year of experience servicing equipment, preferably with testing equipment and practices for general electric and water.
• At least one year of experience in a customer-facing or customer-service role.
• Must like coffee; tasting is the final step in all repairs.
• Smartphone proficiency in inventory, managing, scheduling, and other tasks.
• Must possess a valid driver’s license with a clean driving record.
• Must be able to lift 50 lbs. without assistance.

Responsibilities

• Repair commercial espresso, coffee brewing, coffee grinding, and water systems throughout an assigned territory.
• Own relationships with your customers and inspire customer loyalty by providing professional and reliable services that adhere to all safety rules
• Meet Service Level Agreement (SLA) requirements required by customers, which include conducting thorough inspections, performing timely maintenance on equipment correctly the first time, and completing descriptive and accurate paperwork.

Skills

Customer service

Problem solving

Coffee knowledge

Smartphone proficiency

Valid driver's license

Lifting 50 lbs

Tools

Testing equipment

Job description

Vixxo is seeking a full-time Equipment Technician to manage a territory covering Green Bay, WI and surrounding areas. Compensation ranges from $23 per hour to $28 per hour, depending on experience.

You will work independently to provide reactive and preventative maintenance services across the assigned territory. We value a creative problem solver and clear communicator who enjoys coffee, with at least one year of equipment servicing and one year in a customer-facing role.