Field Equipment Service Technician: Repair, Install & Optimize

Brasseler USA Inc.; Iowa, Northern (LA, KY); Hybrid; USD 48,000 - 72,000; Full time

Job summary

Brasseler USA Inc. is seeking an Equipment Service Technician to provide on-site repair and installation services for dental equipment across Eastern Iowa. You will work with Lead Technicians to diagnose issues, perform service tasks, and ensure customer satisfaction.

The role requires field experience, basic mechanical knowledge, and the ability to manage service reports and inventory. Travel to customer sites is expected, with training provided as needed.

Qualifications

• Basic troubleshooting skills.
• Independent self-starter with proactive communication.
• Strong basic computer skills and software familiarity.
• Good interpersonal/communication abilities for customer interactions.
• Professional demeanor and attention to detail in service reports.
• Ability to document work accurately and thoroughly.

Responsibilities

• Provide repair services to customers in a courteous and professional manner.
• Perform on-site installation and repair tasks under supervision.
• Follow troubleshooting steps to diagnose issues and propose solutions.
• Maintain inventory levels in the service van and document parts used.
• Generate timely, detailed service reports and paperwork for billing.
• Complete required training and comply with safety policies.

Skills

Basic troubleshooting

Independent self-starter

Basic computer skills

Interpersonal communication

Professionalism

Accuracy and detail-oriented

Education

High School diploma or equivalent

Associates degree or Technical School Certification

Job description

Brasseler USA Inc. is seeking an Equipment Service Technician to provide on-site repair and installation services for dental equipment across Eastern Iowa. You will work with Lead Technicians to diagnose issues, perform service tasks, and ensure customer satisfaction.

The role requires field experience, basic mechanical knowledge, and the ability to manage service reports and inventory. Travel to customer sites is expected, with training provided as needed.