Field Engineering Director, IT Operations & Partners

Pansophic Learning; Parma (OH); On-site; USD 150,000 - 170,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) retirement plan

Life insurance

Long-term disability insurance

Short-term disability insurance

10 paid holidays annually

Paid Time Off

Job summary

Pansophic Learning is seeking a Director of Field Engineering in Parma, Ohio. This leadership role involves overseeing field engineering support services, optimizing processes, and ensuring high-quality user experiences. Candidates should possess a Bachelor's degree, demonstrate strong leadership and communication skills, and be comfortable with extensive travel (50%–80%). The position offers a competitive salary range of $150,000 – $170,000 annually and a comprehensive benefits package including medical, dental, and vision insurance. Join us to contribute to innovative educational solutions!

Qualifications

• High attention to detail and ability to prioritize tasks.
• Confident, energetic, self-motivated, and a collaborative team player.
• Ability to analyze and optimize existing processes.

Responsibilities

• Oversee daily operations of field engineering support services.
• Design policies and procedures for installation and troubleshooting.
• Develop KPIs for performance monitoring of field teams.

Skills

Organizational Skills

Leadership

Communication

Analytical Thinking

Customer Relationship Management

Education

Bachelor's degree or equivalent experience

Job description

Pansophic Learning is seeking a Director of Field Engineering in Parma, Ohio. This leadership role involves overseeing field engineering support services, optimizing processes, and ensuring high-quality user experiences. Candidates should possess a Bachelor's degree, demonstrate strong leadership and communication skills, and be comfortable with extensive travel (50%–80%). The position offers a competitive salary range of $150,000 – $170,000 annually and a comprehensive benefits package including medical, dental, and vision insurance. Join us to contribute to innovative educational solutions!