Field Engineer Technician

Unisys; Chicago (IL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) match

Healthcare

HSA matching

Ongoing learning opportunities

Job summary

Unisys is seeking a Field Engineer to support large, complex clients across product suites. You will perform server and storage break/fix, VIP deskside support, and lead high-level installation activities for storage and network devices.

The role requires strong hardware and software troubleshooting, deployment skills, and experience across mainframes and related infrastructure. On-site work with enterprise clients is expected.

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Typically 4–6 years’ experience in the area of responsibility.

Responsibilities

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems to address and resolve significant issues.
• Tests and certifies mainframes, servers and other infrastructure.

Skills

Field engineering

Troubleshooting

VIP deskside support

Customer service

Network hardware knowledge

Education

High School Diploma or GED

Associate Degree

Tools

Mainframes

Servers

Networking hardware

Job description

What success looks like in this role

• Serves as Field Engineer for large, complex clients and across the range of company products and services.


• Performs server and storage break and fix.


• Performs VIP deskside support activities.


• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.


• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.


• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

You will be successful in this role if you have

• High School Diploma or GED required


• May require technical certification or Associate Degree


• Generally, 4-6 years’ experience in area of responsibility

Benefits

• Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more!


• We’re committed to supporting work-life balance and investing in your future success.

Video Interview

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

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This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law. This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers.

If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4).

US job seekers can find more information about Unisys’ EEO commitment here.

Unisys is a global technology solutions company that powers breakthroughs for the world’s leading organizations. Our solutions – cloud, AI, digital workplace, logistics and enterprise computing – help our clients challenge the status quo and unlock their full potential. To learn how we have been helping clients push what’s possible for more than 150 years, visit unisys.com and follow us on LinkedIn.

Notice for U.S. Applicants: Unisys is an Equal Opportunity Employer – Minorities/ Females/ Veterans/ Individuals with Disabilities/ Sexual Orientation/ Gender Identity