Field Engineer Technician

Unisys; Las Vegas (NM); On-site; USD 70,000 - 105,000; Full time

Benefits offered by this job

Unlimited PTO

401(k) match

Healthcare

Job summary

Unisys is seeking a Field Engineer to work with large, complex clients, performing server and storage break/fix and VIP deskside support. You'll use advanced tools and knowledge to diagnose and install storage and networking devices, addressing escalated issues with hardware, software and operating systems.

Testing and certifying mainframes and other infrastructure completes the cycle. The role requires a high school diploma or GED, with possible technical certification or an Associate Degree,

Qualifications

• High School Diploma or GED required.
• May require technical certification or Associate Degree.
• Generally 4–6 years’ experience in area of responsibility.

Responsibilities

• Serve as Field Engineer for large, complex clients and across company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and install storage and network devices.
• Leverages advanced understanding of hardware, software and OS to address significant issues escalated from team members and clients.
• Tests and certifies mainframes, servers and other infrastructure.

Skills

Field Engineer experience

Technical troubleshooting

VIP deskside support

Education

High School Diploma or GED

Associate Degree (sometimes required)

Tools

Mainframes

Servers

Networking hardware

Job description

What success looks like in this role:

• Serves as Field Engineer for large, complex clients and across the range of company products and services.
• Performs server and storage break and fix.
• Performs VIP deskside support activities.
• Uses advanced tools and technical knowledge to resolve client problems and conduct high-level installation activities for storage and network devices.
• Leverages advanced understanding of hardware, software and operating systems, along with advanced troubleshooting capabilities to address and resolve significant issues escalated from team members and/or clients.
• Tests and certifies mainframes, servers and other infrastructure associated with networks and peripherals.

You will be successful in this role if you have:

• High School Diploma or GED required
• May require technical certification or Associate Degree
• Generally, 4-6 years’ experience in area of responsibility

Benefits

Unisys offers an outstanding benefits package, featuring unlimited paid time off, a 401(k) match, comprehensive healthcare, HSA matching, ongoing learning opportunities, and more! We’re committed to supporting work-life balance and investing in your future success.

Video Interview

At Unisys, we incorporate video interviews as a key part of our hiring process. This allows us to get to know you better and provide a more engaging and convenient interview experience. We appreciate your understanding and look forward to connecting with you virtually!

#LI-MT1

This role may require access to export-controlled commodities and technology. Therefore, to conform to U.S. export control regulations, applicant should be eligible for any required authorizations from the U.S. Government.

Unisys is proud to be an equal opportunity employer that considers all qualified applicants without regard to age, caste, citizenship, color, disability, family medical history, family status, ethnicity, gender, gender expression, gender identity, genetic information, marital status, national origin, parental status, pregnancy, race, religion, sex, sexual orientation, transgender status, veteran status or any other category protected by law.

This commitment includes our efforts to provide for all those who seek to express interest in employment the opportunity to participate without barriers. If you are a US job seeker unable to review the job opportunities herein, or cannot otherwise complete your expression of interest, without additional assistance and would like to discuss a request for reasonable accommodation, please contact our Global Recruiting organization at [e-mail] or alternatively Toll Free: 888-560-1782 (Prompt 4). US job seekers can find more information about Unisys’ EEO commitment here.