Field Engineer - New England

Diversified; Connecticut; On-site; USD 50,000 - 75,000; Full time

Job summary

A leading company in technology solutions is seeking a Field Engineer to commission AV systems at client sites. This role involves optimizing equipment settings, troubleshooting issues, and maintaining technical knowledge. Candidates should have 1-3 years of experience, with relevant certifications preferred. Frequent local and occasional air travel are expected.

Qualifications

• 1-3 years experience in AV installation/commissioning.
• Familiarity with MTR and Zoom Rooms required.
• Ability to configure AV network and coordinate with clients.

Responsibilities

• Commission AV systems at client sites ensuring optimal performance.
• Troubleshoot technical issues by tracing signal flow.
• Document changes via redlines and complete quality checklists.

Skills

Communication

Troubleshooting

AV and Network Systems

Education

DSP certification from Biamp, QSC, BSS

AVIXA CTS certification

Tools

Microsoft Office

Job description

Location: Rhode Island, USA

Req Date: Wednesday, June 12

At Diversified, we don't just follow tech trends - we set them by leveraging the best in technology and ongoing advisory services to transform businesses. Our comprehensive suite of solutions is engineered to help our clients build connections that make a difference – whether by inspiring viewers, engaging associates, motivating audiences, or streamlining and safeguarding operations.

Our dedicated teams craft solutions experienced by millions every day including:

• Delivering the fan experience at sports facilities for the NFL, MLB, NBA, NHL, MLS, NCAA
• Building the first transportable by air - bringing the World Cup and Super Bowl into homes across the world
• Engineering the first high-density pixel canvas to display HD content at that scale for the LED Display in Times Square, NY
• Empowering and monitoring communication and collaboration solutions within multi-national companies around the globe

Founded in [year], we’re a global organization serving local needs with associates worldwide. Learn more at [website] and follow us on [social media].

What part will you play?

Under general supervision, the Field Engineer will commission AV systems at client sites to ensure optimal performance according to scope and design. Responsible for drawing redlines, network coordination, and communication with the project team.

What will you be doing?

• Commission AV systems at client sites by optimizing equipment settings, documenting changes via redlines, and completing quality checklists.
• Pre-commission systems in the office.
• Perform programming, configuration loading, testing, and debugging control systems with remote programmers.
• Communicate status regularly to project stakeholders.
• Troubleshoot technical issues by tracing signal flow and engaging relevant parties.
• Configure AV network and coordinate with client network.
• Create and modify DSP files, focusing on AEC optimization for videoconferencing, and coordinate control objects with programmers.
• Contribute lessons learned to improve system designs, product selection, and implementation.
• Archive configuration and programming files with proper labeling.
• Maintain and grow certifications and technical knowledge.

What do we require from you?

• 1-3 years experience in AV installation/commissioning.
• Effective communication with project team.
• Ability to troubleshoot AV and network systems.
• Familiarity with MTR and Zoom Rooms (Required).
• AVIXA CTS (Preferred).
• DSP certification from Biamp, QSC, BSS (Required).
• Control certification from QSC, Extron, Crestron (Preferred).

Preferred:

• Proficiency with Microsoft Office.
• Self-starter with minimal oversight.
• AVIXA CTS-I (Preferred).
• Experience in system design or broadcast/live event systems.
• Ability to commission and troubleshoot remotely.
• Q-Sys Level 2 and Control, Shure Integrated Systems Level 1 (Preferred).

Physical Requirements:

Must be able to stand, lift up to 40 lbs, climb ladders and stairs, and have vision and hearing abilities required for the role.

Travel:

Frequent local travel (70-90%) and occasional air travel (up to 30%). Must possess a valid driver’s license. Remote travel up to 10% regularly.

Compensation varies based on location, experience, and other factors, with additional benefits included.