Field Engineer

Motorola Solutions; Illinois; On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

and more!

Job summary

Motorola Solutions is seeking a technically skilled professional to support upgrade operations for live customer systems. The role focuses on optimizing, testing, and documenting upgrades across sophisticated networks and RF architectures.

You will provision infrastructure, troubleshoot issues, and execute hardware/software upgrades while coordinating with cross-functional teams. Ideal candidates will have a foundation in engineering technology, familiarity with LAN/WAN, RF systems, and strong

Qualifications

• Demonstrated knowledge of LAN/WAN networking and network security concepts.
• Experience with RF systems, antenna networks, transmitters, receivers, and packet switching.
• Strong troubleshooting and problem-resolution skills in high-pressure environments.

Responsibilities

• Manage optimization, testing, and documentation of upgrade processes for complex communication systems.
• Provision system infrastructure and troubleshoot hardware and software components.
• Execute server hardware, OS, and software upgrades and resolve issues.
• Collaborate with sales, engineering, and project teams to deliver advanced solutions.

Skills

LAN/WAN networking

RF systems knowledge

Troubleshooting

Remote collaboration

Education

Associates degree in engineering technology or related field OR related certifications

Tools

Routers/Switches/Firewalls

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Upgrade Operations (UO) department specializes in performing software and hardware upgrades on live customer systems. The UO department focus is on minimizing the customer’s downtime during software upgrades in order to optimize their upgrade experience during the moments that matter.

Job Description

NOTE: Motorola Solutions is building talent pipelines to meet future hiring demands. This is a pipeline role, while there is not an immediate opening, we want to build relationships with prospective candidates like you. If your background is a match to our requirements, we’ll follow up with an exploratory conversation.

Primary Responsibilities

• Manage the optimization, testing, and documentation of sophisticated communication systems, ensuring high performance through upgrades of specialized product applications.


• Provision system infrastructure and troubleshoot software-driven electronics, including RF and Broadband architectures such as digital P25, data infrastructure, and legacy analog systems.


• Execute upgrades for server hardware, operating systems, and software, resolving application issues through expert troubleshooting.


• Collaborate with sales, engineering, and project management teams to deliver advanced solutions that exceed customer expectations.

Technical Expertise & Interpersonal Skills

• Demonstrate proficiency in computer network systems (LAN/WAN), including the setup and maintenance of routers, switches, firewalls, and cabling.


• Maintain a working knowledge of R.F. systems, antenna networks, transmitters, receivers, and packet switching techniques.


• Utilize strong self-management and interpersonal skills to work effectively with Motorola customers, subcontractors, and internal service teams.


• Remain self-motivated while working remotely, with the ability to provide rapid problem resolution in high-pressure environments.


• Prepare comprehensive weekly progress reports detailing accomplishments and key activities.

Requirements

• Must be able to obtain background clearance as required by government customer.


• Must be willing to travel >50% of the time as needed.

Basic Requirements

• Associates degree in engineering technology or related field OR related certifications


• Must have a current, valid driver’s license and no traffic violations.


• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Travel Requirements

Over 50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Our U.S. Benefits Include

• Incentive Bonus Plans


• Medical, Dental, Vision benefits


• 401K with Company Match


• 10 Paid Holidays


• Generous Paid Time Off Packages


• Employee Stock Purchase Plan


• Paid Parental & Family Leave


• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.