Field Engineer - Arkansas

Motorola Solutions; Charlotte (NC); On-site; USD 80,000 - 90,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision

401K with Company Match

Paid Holidays

Generous PTO

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions is seeking a Field Engineer to implement complex communications system infrastructure and provide on-site and remote support. You will collaborate with Engineering, Project Management, and Sales to design, implement, test, and document systems that meet customer expectations.

Applicants should have extensive LAN/WAN and RF knowledge, familiarity with VMware/Hyper-V, and be willing to travel 50-75% in a role that requires strong communication and problem-solving skills.

Qualifications

• Extensive experience designing, implementing and testing complex RF and data networks.

Responsibilities

• Design, implement, optimize, test, cutover and document advanced communication systems.

Skills

RF systems

LAN/WAN

Network installation

Network configuration

Troubleshooting

Professional communication

Project coordination

Education

CompTIA Network+

CompTIA Security+

Juniper JNCIA

Cisco CCNA

Nokia NRS1

Tools

VMware ESXi

Microsoft Hyper-V

Windows Server 2008/2012/2019

Windows 7/10

HP/Juniper networking gear

Job description

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We're a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that's critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

The Field Engineer is responsible for the Implementation of complex communication system infrastructure and technical support of specialized sub‑systems and product applications. This includes troubleshooting software‑driven electronics, IP networks, server and network hardware, and performance verification and optimization of RF and broadband architecture including legacy analog, advanced digital P25, and data infrastructure.

Job Description

• Team with Engineering, Project Management, and Sales personnel to effectively design, implement, optimize, test, cutover, and document advanced communication systems that meet or exceed customer expectations.
• Provide weekly reports of activities and accomplishments.
• Utilize system design drawings, planners, and product documentation to oversee the onsite installation of network, server, and RF equipment. Provide as‑built information for the final system documentation package.
• Utilize network design tools, formalized process documents, and customer input to perform onsite and remote configuration of network, server, RF, and databases. Provide as‑configured documentation and baseline reports.
• Utilize system logs and tools to perform onsite and remote troubleshooting of networks, servers, databases, and RF infrastructure. Verify system logs and event monitoring applications are clear of any faults.
• Utilize product and system test plans to perform acceptance testing. Correct any deficiencies found during testing. Provide accepted test results for the final system documentation package.
• Utilize product specifications, FCC license data, and design parameters to perform performance verification/optimization of advanced digital and legacy analog RF infrastructure. Provide baseline measurement data and accepted test results for the final system documentation package.
• Utilize project design drawings and customer current system information to design/develop solutions to difficult technical issues encountered as part of system implementation, upgrades, or support issues.
• Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results.

Preferred Knowledge / Skills

• Unique combinations of multi‑site RF communications systems and computer/networking skills are required.
• Strong knowledge of LAN/WAN IP networks, and must be proficient in computer network installation, configuration, and maintenance of systems including cabling, routers, switches, and firewalls.
• Experience with installation, administration, and troubleshooting of:
  • Server Virtualization, specifically with VMWare ESXi v.6+ and/or Microsoft Hyper‑V 2012+
  • Server Operating Systems, specifically Windows Server 2008 R2, 2012 R2, and 2019
  • Workstation Operating Systems, specifically Windows 7 & 10
  • Switches, routers, firewalls, specifically HP and Juniper
• Knowledge of secure products/protocols (KMF, KVL, AES)
• Knowledge of RF systems, such as transmitters, receivers, filters, and antenna networks
• Experience working on Project 25 products (trunked and conventional)
• Demonstrate systems experience and have related experience with the following equipment:
  • Motorola base stations (Quantar, G‑Series)
  • Motorola consoles (MCC7500, AXS)
  • Astro25 Master Site equipment
  • Astro 25 Multisite and ASR equipment
  • Channel Banks and T1 Circuits
• Knowledge of standard telephony and dedicated data circuits, as well as knowledge of packet‑switching techniques
• Experience with logging recording systems
• Skilled in the use of various communications test equipment including:
  • Communication system analyzers (S412E LMR Master, Viavi 3920B)
  • RF Power Sensor
  • Ethernet test sets (Anritsu 9090A, VeeX MTX150, T‑BERD 5800)
  • T1 test sets
  • TIMS (Transmission Impairment Measurement Set)
• Experience with Motorola subscribers (APX, APX Next), and CPS programming software
• Highly computer literate with proficiency in MS Word, Excel, PowerPoint, Access, and Google G‑Suite applications
• Strong self‑management skills and "people" skills to work closely with Motorola's customers and partner community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams
• Self‑motivated and self‑managed to perform the required duties at a distance from direct supervision
• Able to operate under stressful situations to resolve customer problems quickly.

Candidate Requirements

• Preference will be given to candidates located near Little Rock, AR, Shreveport, LA or Jackson, MS.
• Must have excellent communication skills and always present a professional image.
• Must have a valid driver's license and no traffic violations.
• Must be able to obtain background clearance as required by government customers.
• Willing to travel extensively as needed (>75%).
• Ideally, the individual should have or be pursuing at least one industry network certification. Examples include:
  • CompTIA Network+
  • CompTIA Security+
  • Juniper JNCIA
  • Cisco CCNA
  • Nokia NRS1

Salary

Target Base Salary Range: $80,000 - $90,000 USD

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job‑related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

This position is subject to working in high security areas governed by the US Department of Justice's "Criminal Justice Information Services (CJIS) Security Policy" and therefore requires successfully passing a more stringent fingerprint background check administered by Motorola Solutions Inc. customers.

Travel and Relocation

Travel Requirements: 50-75%

Relocation Provided: None

Position Type

Experienced

Referral Payment Plan

Yes

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic.

We are proud of our people‑first and community‑focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you'd like to join our team but feel that you don't quite meet all of the preferred skills, we'd still love to hear why you think you'd be a great addition to our team.

We're committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete the Reasonable Accommodations Form so we can assist you.