Field Electrical Service Technician

IES Residential; New Braunfels (TX); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay and benefits

401K with employer match

Paid time off

Life Insurance

Medical, dental, vision coverage

Job summary

The Electrical Service Technician at IES Residential in New Braunfels, TX will perform electrical service, maintenance, troubleshooting, and repair work on residential and commercial systems, ensuring safety and code compliance.

You will diagnose issues, review service requests, communicate with customers, and coordinate with teams to meet project timelines while maintaining thorough documentation and high standards of service.

Qualifications

• Strong knowledge of electrical systems, equipment, and troubleshooting techniques.
• Ability to read and interpret blueprints, schematics, and electrical documentation.
• Excellent verbal, written, and interpersonal communication abilities.

Responsibilities

• Perform electrical service, maintenance, troubleshooting, and repair work on electrical systems and equipment.
• Diagnose and resolve electrical service issues in residential, commercial, or operational environments.
• Review service requests, project plans, specifications, and work orders to support accurate job completion.
• Ensure all work is completed in compliance with company policies, safety standards, and applicable electrical codes.
• Communicate with customers regarding service needs, repairs, timelines, and recommendations.
• Coordinate with employees, vendors, subcontractors, and internal departments regarding service activities and operational needs.
• Maintain accurate service records, reports, and documentation related to electrical work and customer interactions.
• Support project timelines and assist with resolving operational concerns in the field.
• Monitor tools, equipment, materials, and job site conditions to support operational efficiency and safety.
• Assist with supporting and training less experienced technicians as needed.
• Maintain professionalism and effective communication throughout all customer and operational interactions.
• Perform additional duties as assigned.

Skills

Electrical troubleshooting

Blueprints & schematics reading

Communication skills

Safety and electrical codes

Customer service

Team collaboration

Independent work

Time management

Problem solving

Documentation

Education

High school diploma or GED preferred

Certifications/licenses preferred where necessary

Tools

Electrical testing equipment

Job description

The Electrical Service Technician at IES Residential in New Braunfels, TX will perform electrical service, maintenance, troubleshooting, and repair work on residential and commercial systems, ensuring safety and code compliance.

You will diagnose issues, review service requests, communicate with customers, and coordinate with teams to meet project timelines while maintaining thorough documentation and high standards of service.