Electrical Service Technician — Field Troubleshooter with Benefits

IES Residential; New Braunfels (TX); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

Competitive Pay

401K Match

Paid Time Off

Life Insurance

Medical Coverage

Dental & Vision

Job summary

IES in New Braunfels, TX is seeking an Electrical Service Technician to perform electrical service, maintenance, troubleshooting, and repair work on residential, commercial, and field systems. You will diagnose issues, read blueprints, ensure safety and code compliance, document work, coordinate with teams and customers, and support field operations.

You will collaborate with customers and internal teams to deliver timely, safe, and compliant service, while maintaining meticulous records and

Qualifications

• Strong knowledge of electrical systems, equipment, and troubleshooting techniques.
• Excellent verbal, written, and interpersonal communication abilities.
• Strong problem-solving and analytical skills.
• Ability to read and interpret blueprints, schematics, and electrical documentation.
• Strong attention to detail and operational awareness.
• Ability to multitask and manage priorities in a fast-paced environment.
• Ability to work independently while collaborating across teams.
• Proficiency in using electrical tools, testing equipment, and related systems.
• Strong understanding of workplace safety practices and electrical codes.
• Strong customer service and relationship management skills.

Responsibilities

• Perform electrical service, maintenance, troubleshooting, and repair work on electrical systems and equipment.
• Diagnose and resolve electrical service issues in residential, commercial, or operational environments.
• Review service requests, project plans, specifications, and work orders to support accurate job completion.
• Ensure all work is completed in compliance with company policies, safety standards, and applicable electrical codes.
• Communicate with customers regarding service needs, repairs, timelines, and recommendations.
• Coordinate with employees, vendors, subcontractors, and internal departments regarding service activities and operational needs.
• Maintain accurate service records, reports, and documentation related to electrical work and customer interactions.
• Support project timelines and assist with resolving operational concerns in the field.
• Monitor tools, equipment, materials, and job site conditions to support operational efficiency and safety.
• Assist with supporting and training less experienced technicians as needed.
• Maintain professionalism and effective communication throughout all customer and operational interactions.
• Perform additional duties as assigned.

Skills

Electrical systems

Troubleshooting

Communication skills

Blueprint reading

Safety compliance

Problem solving

Independent worker

Education

High school diploma or GED

Tools

Electrical testing equipment

Multimeter

Oscilloscope

Job description

IES in New Braunfels, TX is seeking an Electrical Service Technician to perform electrical service, maintenance, troubleshooting, and repair work on residential, commercial, and field systems. You will diagnose issues, read blueprints, ensure safety and code compliance, document work, coordinate with teams and customers, and support field operations.

You will collaborate with customers and internal teams to deliver timely, safe, and compliant service, while maintaining meticulous records and