Field Dispatch

Triad Machinery; Portland (OR); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical insurance

Dental and vision insurance

401(k) with company match

Paid vacation and sick leave

8 paid holidays

Job summary

Triad Machinery, a Portland-based leader in forestry, cranes, and construction equipment, is seeking a Field Dispatch candidate to join the service team. The role involves coordinating and scheduling field service work, opening work orders, and ensuring timely parts and maintenance for field service trucks at our Portland, OR facility.

Ideal candidates will have a high school diploma or GED, with 5 years of diagnostic/repair experience on heavy machinery and a solid understanding of hydraulic,

Qualifications

• High School Diploma or GED required.
• Some technical school training preferred.
• 5 years of diagnostic/repair experience on heavy machinery preferred.
• Strong knowledge of hydraulic, electrical, mechanical, and pneumatic systems.

Responsibilities

• Schedule field service repair jobs efficiently and effectively.
• Open field service work orders.
• Order parts for field service jobs and track inventory.
• Communicate professionally with customers and employees.
• Ensure field service trucks are compliant and properly maintained.

Skills

Organizational skills

Communication

Interpersonal skills

Education

High School Diploma or GED

Some technical school training

Job description

For more than 30 years, Triad Machinery has been aPacific Northwest leader in forestry, cranes, and construction equipment.From sales to service, parts to administration, our team members are the lifeblood of the Triad Machinery family. We offer competitive pay and extensive benefits for our employees, as well as an engaging, team-focused work experience.

Position Overview

Triad Machinery is currently seeking a Field Dispatch candidate to join our service team at our Portland, OR facility. This person will be responsible for the entire process of field service related jobs, field mechanics, and maintenance of field service trucks and tooling.

KEY RESPONSIBILITIES

• Efficiently and effectively schedule field service repair jobs.
• Open field service work orders.
• Order parts for field service jobs. Track this inventory.
• Communicate professionally and effectively with Customers and employees.
• Ensure that field service trucks are in compliance and properly maintained.

We offer continued service training education to enhance knowledge and service capabilities, and remain current on new technologies.

EDUCATION

• High School Diploma or GED
• Some technical school training is preferred.

EXPERIENCE

• Prefer 5 years of experience in diagnostic and repair work on heavy machinery.

KNOWLEDGE

• Good working knowledge of equipment operations and mechanical functions required. Must have a basic understanding of hydraulic, electrical, mechanical, and pneumatic systems.

SKILLS

• Must possess organizational skills and the ability to effectively organize a field service schedule and job book. Must also possess strong communication and interpersonal skills.

ABILITIES

• Must be physically capable of lifting and safely climbing on heavy equipment. Must be able to read and interpret technical service information, manuals, bulletins, blue prints, and schematics. Must be highly motivated and able to perform well with little supervision. Must be customer service oriented and able to work productively with customers and employees.

TRIAD MACHINERY offers a generous benefit package. Full time employees (and their families) can elect to take our medical, dental and vision insurance at a cost. Triads 401k plan with matching, discretionary profit sharing, life insurance, vacation and sick leave, and 8 paid holidays are available to those that qualify.

** Triad Machinery does not accept unsolicited resumes or calls from third-party recruiters or employment agencies**

Triad Machinery is an Equal Opportunity Employer and encourages applications from all qualified candidates. EEO/AA Employer/Vet/Disabled