Field Diagnostics Engineer

Jobtailor; Hillsboro (OR); On-site; USD 90,000 - 130,000; Full time

Job summary

ZEISS is seeking an experienced Diagnostics Engineer to provide advanced diagnostics support for lithography optics at customer sites. You will analyze machine and sensor data, derive root causes, and propose technical solutions for the latest generation of products, working closely with global ZEISS teams.

The role emphasizes remote troubleshooting with occasional on-site visits and international collaboration.

Qualifications

• Bachelor's, Master's, or Ph.D. in a relevant technical discipline (Master's/Ph.D. preferred).
• 3–5 years of experience analyzing technical measurements and data from complex equipment.
• Experience in Applications Engineering, Field Service or Systems Engineering in semiconductor/high-tech.
• Knowledge of optics, optical metrology, or precision measurement systems desirable.
• Proficiency with Python and/or MATLAB for data analysis, scripting, visualization, and automation.
• Familiarity with control systems, mechatronics, optical metrology, or semiconductor inspection systems is a plus.

Responsibilities

• Provide advanced diagnostics support for lithography optics at customer sites.
• Analyze, visualize, and interpret machine and sensor data; derive root causes.
• Focus on the latest generation of lithography products and related diagnostic concepts.
• Test, implement, improve and develop new service and diagnostics scenarios with ZEISS teams.
• Act as the local contact for diagnostics topics for ASML and end customers.
• Document findings, create clear reports, and share best practices across the ZEISS community.
• Remotely troubleshoot from back office, with on-site presence and occasional international travel.

Skills

Advanced diagnostics

Data analysis

Root cause analysis

Scripting

Visualization

Education

Bachelor's/Master's/Ph.D. in Physics, Mechatronics, Electrical, Mechanical Eng or related

Tools

Python

MATLAB

Job description

Responsibilities

• Provide advanced diagnostics support for all generations of ZEISS lithography optics at customer sites.
• Analyze, visualize, and interpret machine and sensor data; derive root causes and propose technical solutions.
• Focus on the latest generation of lithography products and related diagnostic concepts.
• Test, implement, improve and develop new service and diagnostics scenarios in close collaboration with ZEISS teams in Germany and worldwide.
• Act as the local point of contact for all diagnostics‑related topics for our direct customer ASML and our end customers.
• Document findings, create clear reports, and share best practices within the global ZEISS service and development community.
• Primarily support troubleshooting remotely from the back office, with on‑site presence and occasional international travel only as required.

Requirements

• Bachelor's, Master's, or Ph.D. in Physics, Mechatronics, Electrical Engineering, Mechanical Engineering, or a related technical discipline. (Master's or Ph.D. preferred but not required.)
• 3–5 years of experience analyzing technical measurements and operational data from complex equipment, semiconductor tools, or other high‑tech systems.
• Experience in Applications Engineering, Field Service Engineering, Advanced Service, Product Support, or Systems Engineering within the semiconductor or high‑tech industry preferred.
• Knowledge of optics, optical metrology, or precision measurement systems is highly desirable.
• Proficiency with Python and/or MATLAB for data analysis, scripting, visualization, and automation.
• Familiarity with control systems, mechatronics, optical metrology, signal processing, or semiconductor inspection systems is a plus.
• Experience with statistical analysis, troubleshooting, and root cause investigation is preferred.

Core Competencies

Demonstrates expertise in advanced diagnostics support for lithography optics, with strong capabilities in data analysis, root cause investigation, and technical solution development. Proficient in Python and MATLAB for data visualization and automation, with a solid understanding of optics and semiconductor systems.