Field Delivery Engineering Manager, FinServ — Hybrid NYC

OpenAI, Inc.; New York (NY); Hybrid; USD 302,000 - 385,000; Full time

Benefits offered by this job

Relocation assistance

Comprehensive benefits

Learning stipend

Paid parental leave

Hybrid work model

Job summary

OpenAI is seeking a Forward Deployed Engineering Manager for Financial Services in New York City. You will lead a team delivering production AI systems for banks and financial institutions, partnering with Product, Research, and Sales to shape roadmaps and safe deployment at scale.

You’ll manage field deployments, translate customer needs into durable platform components, and grow a team that ships reliably under high-stakes conditions. 3-day office hybrid; travel up to 25%.

Qualifications

• 10+ years of engineering or technical delivery experience.
• 2+ years managing high-performing FDE or customer-facing engineers.
• Led high-pressure technical projects from prototype to production.
• Write and review production-grade code across frontend and backend using Javascript or Python.
• Translate field experience into actionable feedback for Product and Research.

Responsibilities

• Lead and grow a team of FDE delivering production systems with frontier models.
• Own end-to-end delivery outcomes with clarity, speed, coordination, and technical quality.
• Codify what works into tools, playbooks, and roadmap inputs.
• Notice early indicators and raise them with urgency.
• Use judgement to distinguish what requires action and what does not.
• Set a high bar for FDE performance and coach growth through feedback.
• Define staffing and support for scalable field teams.

Skills

Engineering leadership

Frontend/Backend coding

JavaScript

Python

Decision making under pressure

Customer-facing delivery

Job description

OpenAI is seeking a Forward Deployed Engineering Manager for Financial Services in New York City. You will lead a team delivering production AI systems for banks and financial institutions, partnering with Product, Research, and Sales to shape roadmaps and safe deployment at scale.

You’ll manage field deployments, translate customer needs into durable platform components, and grow a team that ships reliably under high-stakes conditions. 3-day office hybrid; travel up to 25%.