Field Customer Service Manager - Storage & Operations

Public Storage; Mesquite (TX); On-site; USD 42,000 - 55,000; Full time

Job summary

Public Storage seeks a Property Manager to operate across multiple facilities in Texas, handling customer storage needs, suggesting packing and moving supplies, and performing daily unit inspections to ensure readiness for rent. The role includes cash handling, deposits, and occasional collections while maintaining property curb appeal.

Travel between sites is required with a valid driver’s license; expect 50% outdoor work, cleaning, and maintenance to keep facilities inviting and ready for

Qualifications

• Experience in customer service-centered sales environments such as retail, restaurant, or service-based industries.
• Ability to handle cash drawers and deposits.
• Willingness to travel between multiple locations with a valid driver’s license.

Responsibilities

• Work independently at multiple locations across Texas.
• Assess customers' storage needs and suggest packing/moving supplies (upsell when appropriate).
• Perform daily storage unit inspections to confirm inventory and availability for rent.
• Audit cash drawers and make bank deposits as part of daily duties.
• Assist customers with payments and make reminder/collection calls when required.
• Maintain cleanliness and routine maintenance to keep facilities presentable.

Skills

Customer service

Upselling

Cash handling

Independent work

Job description

Public Storage seeks a Property Manager to operate across multiple facilities in Texas, handling customer storage needs, suggesting packing and moving supplies, and performing daily unit inspections to ensure readiness for rent. The role includes cash handling, deposits, and occasional collections while maintaining property curb appeal.

Travel between sites is required with a valid driver’s license; expect 50% outdoor work, cleaning, and maintenance to keep facilities inviting and ready for