Field Customer Service Manager - Self Storage

Public Storage; Durham (NC); On-site; USD 38,000 - 58,000; Full time

Job summary

Public Storage is hiring Property Managers to operate across multiple site locations. You will assess customer storage needs, suggest packing supplies, and conduct daily inspections to ensure units are ready to rent.

A key part of the role is handling cash drawers, deposits, and customer payment reminders. The role requires mobility to move items and work outdoors as needed, along with driving between locations using your own vehicle.

Qualifications

• Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.

Responsibilities

• Inspect storage units daily to ensure inventory and availability for rental.
• Assist customers by assessing storage needs and suggesting packing/moving supplies.
• Audit cash drawers and handle daily bank deposits as part of routine operations.
• Help customers stay current with payments and perform reminder/collection calls when required.

Skills

Customer service

Sales

Independent work

Inventory management

Job description

Public Storage is hiring Property Managers to operate across multiple site locations. You will assess customer storage needs, suggest packing supplies, and conduct daily inspections to ensure units are ready to rent.

A key part of the role is handling cash drawers, deposits, and customer payment reminders. The role requires mobility to move items and work outdoors as needed, along with driving between locations using your own vehicle.