Field-Based Customer Service Manager - Self Storage

Public Storage; Woodstock (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

Public Storage is looking for a Property Manager to work across multiple locations, combining customer service with sales. You will assess storage needs, upsell packing supplies, and inspect units daily to ensure availability for rent.

The role includes cash handling, payment follow-ups, and occasional travel between locations with mileage reimbursement. Outdoor work and physical tasks are required as part of daily duties.

Qualifications

• Experience in customer service centered sales environments such as retail or food service.
• Ability to assess customer storage needs and upsell packing and moving supplies.
• Comfort with handling cash and payments processes.

Responsibilities

• Assess customer storage needs and suggest packing and moving supplies to upsell.
• Perform daily storage unit inspections to confirm inventory and availability for rent.
• Audit cash drawers and make bank deposits as part of daily operations.
• Help customers stay current with payments and make reminder/collection calls when required.
• Travel between locations using own vehicle; mileage reimbursement may be available.

Skills

Customer service

Sales

Cash handling

Job description

Public Storage is looking for a Property Manager to work across multiple locations, combining customer service with sales. You will assess storage needs, upsell packing supplies, and inspect units daily to ensure availability for rent.

The role includes cash handling, payment follow-ups, and occasional travel between locations with mileage reimbursement. Outdoor work and physical tasks are required as part of daily duties.