Field Customer Service & Equipment Specialist

U-Haul; Maplewood (MN); On-site; USD 15,000 - 17,000; Full time

Benefits offered by this job

Career stability

Advancement opportunities

Health insurance

Dental & Vision plans

Paid holidays

Job summary

U-Haul is seeking a Customer Service Representative in Maplewood, MN. You will be the face of our service team, helping customers with rentals, equipment inspections, and related products.

You'll use U-Scan technology to manage inventories, move and hook up trucks, and assist customers throughout their journey. A valid driver's license and a high school diploma are required; on-the-job training is provided.

Qualifications

• Valid driver's license and ability to maintain a good driving record.
• High school diploma or equivalent.

Responsibilities

• Assist customers inside and outside a U-Haul center with U-Haul products and services.
• Use smartphone-based U-Scan technology to manage rentals and inventory.
• Move and hook up U-Haul trucks and trailers.
• Clean and inspect equipment on the lot including checking fluid levels.
• Answer questions and educate customers regarding products and services.
• Prepare rental invoices and accept equipment returned from rental.
• Install hitches and trailer wiring.
• Fill propane (certification offered through U-Haul upon employment).
• Drive a forklift (certification offered through U-Haul upon employment).
• Other duties as assigned.
• Participate in ongoing continuous U-Haul education through U-Haul University.

Education

High school diploma or equivalent

Job description

U-Haul is seeking a Customer Service Representative in Maplewood, MN. You will be the face of our service team, helping customers with rentals, equipment inspections, and related products.

You'll use U-Scan technology to manage inventories, move and hook up trucks, and assist customers throughout their journey. A valid driver's license and a high school diploma are required; on-the-job training is provided.