Field CTO: Enterprise Tech & Executive Advisory

Salesforce, Inc.; San Francisco, Northern (CA, KY); Hybrid; USD 191,000 - 321,000; Full time

Job summary

Salesforce, Inc. is seeking a Field CTO in the San Francisco area to act as the technical and strategic extension of the CRO’s office, representing the company’s product vision and architecture to major customers and partners.

This role blends deep technical credibility with sales acumen and product fluency to participate in executive briefings and strategic reviews. You will translate platform roadmaps into business outcomes for CIOs/CTOs, influence complex enterprise deals, and coach teams on

Qualifications

• 10+ years of experience spanning technical pre-sales/solutions engineering, product management, or technical customer success, ideally in enterprise SaaS/collaboration software
• Demonstrated ability to operate credibly in both technical (architecture, security, platform/APIs) and commercial (deal strategy, forecasting, executive relationship-building) conversations
• Executive presence — comfortable presenting to C-suite audiences and representing leadership externally
• Strong product instincts — able to speak fluently about roadmap trade-offs and translate customer pain into product requirements
• A track record of influencing complex, multi-stakeholder enterprise deals
• Willingness to travel extensively to be "in the field" with sales teams and customers
• Bonus: experience with Slack's platform (Workflow Builder, Slack Connect, Enterprise Grid, AI/Agentforce integrations, APIs) or comparable collaboration/communication platforms

Responsibilities

• Act as a trusted technical advisor and executive-level proxy in customer and prospect conversations, especially where the CRO cannot be personally present
• Translate Slack's platform roadmap and architecture into business outcomes for CIOs, CTOs, and other technical decision-makers
• Partner closely with sales leadership on strategic and enterprise deals — shaping technical win strategies, addressing platform/security/scale objections, and unblocking stalled evaluations
• Serve as a feedback loop between the field and product/engineering — surfacing customer needs, competitive gaps, and platform requests that shape the roadmap
• Represent Slack at industry events, executive forums, analyst briefings, and customer advisory boards
• Build and maintain relationships with customer executive sponsors, ensuring technical trust underpins commercial relationships
• Mentor and upskill account teams and sales engineers on technical storytelling and platform depth
• Partner with product marketing and product management on positioning, competitive differentiation (e.g., vs. Microsoft Teams), and narrative development

Job description

Salesforce, Inc. is seeking a Field CTO in the San Francisco area to act as the technical and strategic extension of the CRO’s office, representing the company’s product vision and architecture to major customers and partners.

This role blends deep technical credibility with sales acumen and product fluency to participate in executive briefings and strategic reviews. You will translate platform roadmaps into business outcomes for CIOs/CTOs, influence complex enterprise deals, and coach teams on