Field CTO - Enterprise AI & Platform Strategy

salesforce.com, inc.; San Francisco (CA); On-site; USD 191,000 - 321,000; Full time

Job summary

Salesforce is seeking a Field CTO to extend the CRO's office with deep technical credibility and sales acumen. This role blends technology leadership with strategic account oversight and executive communications to articulate product vision and business value.

You will align platform architecture with customer outcomes, work with sales on enterprise deals, and guide product feedback from the field to engineering.

Qualifications

• 10+ years of experience spanning technical pre-sales/solutions engineering, product management, or technical customer success, ideally in enterprise SaaS/collaboration software.
• Demonstrated ability to operate credibly in both technical (architecture, security, platform/APIs) and commercial (deal strategy, forecasting, executive relationship-building) conversations.
• Executive presence - comfortable presenting to C-suite audiences and representing leadership externally.

Responsibilities

• Act as a trusted technical advisor and executive-level proxy in customer and prospect conversations, especially where the CRO cannot be personally present.
• Translate Slack's platform roadmap and architecture into business outcomes for CIOs, CTOs, and other technical decision-makers.
• Partner closely with sales leadership on strategic and enterprise deals - shaping technical win strategies, addressing platform/security/scale objections, and unblocking stalled evaluations.
• Serve as a feedback loop between the field and product/engineering - surfacing customer needs, competitive gaps, and platform requests that shape the roadmap.
• Represent Slack at industry events, executive forums, analyst briefings, and customer advisory boards.
• Build and maintain relationships with customer executive sponsors, ensuring technical trust underpins commercial relationships.
• Mentor and upskill account teams and sales engineers on technical storytelling and platform depth.
• Partner with product marketing and product management on positioning, competitive differentiation and narrative development (e.g., vs. Microsoft Teams).

Skills

Executive presence

Technical credibility

Enterprise SaaS

Sales collaboration

Platform architecture

Job description

Salesforce is seeking a Field CTO to extend the CRO's office with deep technical credibility and sales acumen. This role blends technology leadership with strategic account oversight and executive communications to articulate product vision and business value.

You will align platform architecture with customer outcomes, work with sales on enterprise deals, and guide product feedback from the field to engineering.