Field CTO - Enterprise AI & Platform Strategy

Salesforce

Seattle (WA)

On-site

USD 191,000 - 321,000

Full time

3 days ago

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Job summary

Salesforce is seeking a Field CTO to extend the CRO's office with a technical, strategic voice representing Slack's product vision, architecture, and business value to top customers and partners. This junior Chief Customer Officer blends deep technical credibility with sales acumen and product fluency, engaging in executive briefings and strategic reviews with authority.

The role reports into the CRO and collaborates with Sales, Product, Engineering, and Customer Success to drive enterprise

Qualifications

10+ years in technical pre-sales/solutions engineering, product management, or technical customer success in enterprise SaaS.
Ability to operate credibly in both technical and commercial conversations with executive presence.
Track record of influencing complex, multi-stakeholder enterprise deals.
Willingness to travel extensively to be in the field with sales teams and customers.

Responsibilities

Act as a trusted technical advisor and executive-level proxy in customer conversations.
Translate platform roadmap into business outcomes for CIOs/CTOs and others.
Shape strategic deals with sales leadership and address objections.
Provide feedback between field and product/engineering to influence the roadmap.
Represent Slack at industry events and customer advisory boards.
Build relationships with customer executive sponsors and maintain technical trust.
Mentor account teams and sales engineers on storytelling and platform depth.
Collaborate with product marketing/management on positioning and differentiation.