Field CTO: Enterprise AI & ITSM Architect

Atomicwork; United States; Remote; USD 260,000 - 380,000; Full time

Job summary

Atomicwork is seeking a Field CTO to own the technical strategy for its largest enterprise pursuits. You will engage CIOs, CTOs and CISOs, sit with Global Accounts, Product and Engineering, and lead with insights on agentic AI and the AI workforce.

This role blends hands-on prototyping with strategic leadership, shaping product direction and delivering architecture that proves value for enterprise customers.

Qualifications

• 15+ years in enterprise technology leadership roles
• Deep knowledge of ITSM/ESM and IT operations (ServiceNow, Jira SM, BMC or similar)
• Hands-on depth in modern AI: LLMs, RAG, agent architectures, tool use and MCP, evaluation, and AI security and governance
• Strong builder skills: production-quality code (Python, TypeScript), APIs, prototypes
• Proven executive presence with G2000 CIOs and CISOs; ROI/TCO framing
• Public thought leadership in enterprise AI; startup/operator mindset

Responsibilities

• Act as trusted technical advisor to G2000 CIOs/CTOs/CISOs with insight on agentic AI
• Own technical strategy for the most complex opportunities; address architecture objections and ROI/TCO
• Collaborate with Head of Sales, Account Executives, Solutions Consultants on large pursuits
• Build reference architectures, migration/coexistence playbooks and demo assets
• Turn field patterns into prioritized input for Product/Engineering and influence roadmap

Job description

Atomicwork is seeking a Field CTO to own the technical strategy for its largest enterprise pursuits. You will engage CIOs, CTOs and CISOs, sit with Global Accounts, Product and Engineering, and lead with insights on agentic AI and the AI workforce.

This role blends hands-on prototyping with strategic leadership, shaping product direction and delivering architecture that proves value for enterprise customers.