Field CPI Investigator Trainee

Texas A&M International; San Antonio (TX); On-site; USD 43,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Paid time off

Dental/vision/life insurance

Flexible spending accounts

Employee discounts

Job summary

Texas Department of Family and Protective Services (DFPS) seeks CPI Investigations Specialist Trainee I/II in San Antonio to perform field-based investigations of reports of abuse or neglect. The role involves extensive travel and in-home visits, with on-call requirements and collaboration with law enforcement and schools.

The job emphasizes urgent safety decisions, thorough documentation, and commitment to protecting vulnerable children and families in a demanding, mobile work environment.

Qualifications

• Bachelor's degree or higher required; relevant work in social services preferred.
• Experience in social, human, or protective services or related fields.
• Ability to travel and work irregular hours.
• Must provide driving record and valid Texas driver's license.

Responsibilities

• Responds quickly in crisis situations involving children.
• Conducts forensic investigations of reports of abuse/neglect to determine if abuse or neglect occurred and assess risk.
• Interviews people in the case and gathers information from various sources.
• Documents all relevant information and completes forms accurately and timely.
• Performs other duties as assigned and required to maintain unit operations.

Skills

Child development

Family dynamics

Verbal communication

Written communication

Relationship building

Problem solving

Travel readiness

On-call ability

Crisis response

Education

Bachelor's degree

Associate's degree +2 years

60 credit hours +2 years

90 credit hours +1 year

Job description

Texas Department of Family and Protective Services (DFPS) seeks CPI Investigations Specialist Trainee I/II in San Antonio to perform field-based investigations of reports of abuse or neglect. The role involves extensive travel and in-home visits, with on-call requirements and collaboration with law enforcement and schools.

The job emphasizes urgent safety decisions, thorough documentation, and commitment to protecting vulnerable children and families in a demanding, mobile work environment.