Copier Repair Technician at AD Solutions Orlando, FL

kozmetickesluzby.vecnakraska.sk - Jobboard; Orlando (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

AD Solutions is seeking a Copier Repair Technician in Orlando, FL. In this role, you will be responsible for troubleshooting, repairing, and maintaining networked office equipment, including digital copiers and laser printers. You'll utilize troubleshooting procedures and ensure customer satisfaction through effective communication.

The ideal candidate will have experience in mechanical repair and a valid state driver’s license. Join our team and support our customers with high-quality service and technical expertise.

Qualifications

• 3-5 years of experience in a mechanical or technical repair position.
• Valid state driver’s license and good driving record.
• Experience repairing networked office equipment is a plus.

Responsibilities

• Utilize proper troubleshooting procedures.
• Repair and perform preventative maintenance on digital copiers.
• Maintain a professional relationship with each assigned customer.

Skills

Troubleshooting

Mechanical repair

Customer service

Teamwork

Education

Technical or vocational school degree

Job description

Copier Repair Technician

Orlando, FL.

As a Field Technician for AD Solutions, you will provide the best customer service with regards to troubleshooting, repairing and maintaining networked office equipment in a designated territory. Office equipment includes digital networked copiers, scanners, laser printers, color copiers, wide format, and fax equipment.

Responsibilities

• Utilize proper troubleshooting procedures.
• Repair and perform preventative maintenance on a full line of black-and-white and color digital copiers.
• Utilize systems in place for service call tickets and part usage transfer of inventory.
• Adhere to all procedures including specific part replacement and maintenance intervals.
• Utilize E-Automate on company phone to receive and close repair tickets.
• Complete paperwork in a timely basis.
• Establish and maintain a professional relationship with each assigned customer.
• Properly maintain a car stock of inventory and repair tools/equipment.
• Utilize websites, tech manuals, e-learning and technical publications to keep current on new and old equipment enhancements.
• Provide customers with clear, concise information regarding the status of their equipment.

Qualifications

• Degree from technical or vocational school a plus.
• Experience repairing networked office equipment a plus.
• 3-5 years experience in a mechanical or technical repair position.
• Valid state driver’s license and good driving record.
• Networking and internet familiarity a plus.
• Candidate must be a motivated self-starter.
• Ability to work as an individual as well as on a team.