Field Coordinator

HomeChoice Home Care Solutions; Raleigh (NC); Hybrid; USD 52,000 - 76,000; Full time

Job summary

HomeChoice Home Care Solutions is seeking a Field Coordinator to drive business development and community outreach while delivering compassionate, client-centered home care. This role emphasizes proactive client acquisition, referral partnerships, and high-quality service.

Ideal candidates are self-starters who can work independently, travel within the service area, and balance growth with excellent client care.

Qualifications

• Experience in home care, healthcare sales, or community outreach preferred.
• Strong communication and relationship-building skills.
• Self-starter who can work independently and travel as needed.
• Comfortable meeting new people and representing HomeChoice in the community.

Responsibilities

• Actively identify, pursue, and secure new home care clients and referral opportunities.
• Build and maintain relationships with healthcare providers, hospitals, and community organizations.
• Represent HomeChoice at networking events and outreach opportunities.
• Develop strategies to expand client base and increase service hours.
• Follow up with prospective clients to convert opportunities into new business.
• Meet goals for client acquisition, referrals, and service growth.

Skills

Sales & Biz Dev

Relationship building

Networking

Communication

Job description

NOW HIRING: HOME CARE FIELD COORDINATOR

HomeChoice Home Care | Field-Based Position

Are You a Self-Starter, a Go-Getter, and a Natural Relationship Builder? We're looking for someone who doesn't just maintain business — they help GROW it!

HomeChoice is seeking an energetic, highly motivated, and results-driven Field Coordinator who is passionate about delivering exceptional home care services while actively developing new business opportunities.

We need someone who takes initiative, works independently, builds lasting relationships, and understands that excellent client service and business growth go hand in hand.

This is not simply a desk job! We are looking for someone who enjoys being out in the community, meeting new people, creating opportunities, solving problems, and making things happen.

What You'll Do

Business Development & Community Outreach

• Actively identify, pursue, and secure new home care clients and referral opportunities.
• Build and maintain strong relationships with healthcare providers, hospitals, rehabilitation centers, social workers, case managers, and community organizations.
• Represent HomeChoice at networking events, community functions, and outreach opportunities.
• Develop creative strategies to expand our client base and increase service hours.
• Follow up consistently with prospective clients and referral partners to turn opportunities into new business.
• Meet established goals for new client acquisition, referrals, and service growth.

Client Satisfaction & Quality Service

• Ensure clients consistently receive reliable, compassionate, high-quality home care services.
• Conduct regular client visits and satisfaction check-ins.
• Proactively identify concerns and resolve service issues before they escalat.
• Build trusting relationships with clients, families, and caregivers.
• Support client retention by ensuring a positive experience with HomeChoice.
• Collaborate with office staff to maintain consistent service delivery.

Caregiver Support & Field Coordination

• Develop positive working relationships with our PCA and CNA caregivers.
• Assist with caregiver orientation, mentoring, and field support.
• Help coordinate appropriate caregiver and client matches.
• Identify staffing challenges and work with the office team to develop solutions.
• Promote professionalism, accountability, and excellent customer service among field staff.

Who We’re Looking For

Our ideal candidate is someone who:

• Is a true self-starter who doesn't need constant direction or supervision.
• Has a go-getter mentality and takes ownership of results.
• Is outgoing, confident, personable, and comfortable approaching new people.
• Has strong sales, marketing, networking, and relationship-building skills.
• Is motivated by goals, growth, and measurable results.
• Can balance business development with excellent client service.
• Is resourceful, organized, dependable, and solution-oriented.
• Has excellent communication and follow-through skills.
• Is willing to get out into the community and actively generate business.
• Understands the importance of client satisfaction, caregiver retention, and company growth.

Preferred Qualifications

• Experience in home care, healthcare, community outreach, sales, or business development.
• Knowledge of Medicaid PCS, CAP services, or the home care industry is a plus.
• Experience developing referral relationships and generating new clients.
• Strong organizational and time-management skills.
• Reliable transportation and willingness to travel throughout assigned service areas.

What Success Looks Like:

• New Business Growth: Consistently bringing in new clients and increasing service hours.
• Relationship Development: Establishing and maintaining productive referral partnerships.
• Client Satisfaction: Ensuring clients and families are happy with the services they receive.
• Client Retention: Maintaining strong relationships that encourage long-term service.
• Service Excellence: Supporting caregivers and helping ensure dependable, high-quality care.

Compensation & Growth Opportunities

Competitive compensation with opportunities for performance-based incentives tied to new business development, client growth, and increased service hours.

Ready to Make an Impact?

If you're someone who sees opportunities instead of obstacles, enjoys building relationships, and takes pride in growing a business while making a difference in people's lives, we want to hear from you!

We're not looking for someone to simply fill a position. We're looking for someone who will take ownership, build relationships, deliver results, and help HomeChoice reach the next level!

HomeChoice is an Equal Opportunity Employer.