Field/Computer Technician

TekWissen ®; Earth City (MO); On-site; USD 36,000 - 60,000; Full time

Job summary

TekWissen® is seeking a Client Field/Computer Technician to repair laptops and desktops across the metro area. You will replace hardware components, perform unit swaps, and handle peripherals as needed. Reliable transportation is required to service the metro region.

Candidates should have hands-on repair experience, basic Microsoft software knowledge, and the ability to resolve simple issues. Travel and timely ticket closure in the client system are essential.

Qualifications

• 1+ years hands-on experience with laptop and desktop break-fix.
• Computer-building background preferred.
• General knowledge of laptop/desktop hardware and software including basic Microsoft applications.
• Ability to resolve basic/non-complex problems as directed.
• Client and/or governmental clearance may be required.
• Must be able to complete required product training.

Responsibilities

• Repair laptops and desktops in the metro area.
• Replace components such as hard drives, motherboards, keyboards.
• Perform whole unit swaps and PC peripheral replacements as needed.
• Must have reliable transportation to service metro and surrounding areas.
• Close service tickets in real time in the Client Call Management system.

Skills

Laptop/desktop repair

Hardware knowledge

MS Office basics

Problem solving

Security/compliance awareness

Training readiness

Job description

TekWissen is a global workforce management provider headquartered in Ann Arbor, Michigan that offers strategic talent solutions to our clients world-wide. The below job opportunity is with one of our clients who is a global information technology company that provides high performance and industry focused solutions integrated with leading edge security to clients in government, financial services and commercial markets. Their offerings include security software and, services, digital transformation and workplace services, industry applications and services, and innovative software operating environments for high intensity enterprise computing.

Job Description:

Key Responsibilities:

• As a Client Field/Computer Technician, you will be assigned service requests to repair Laptops and Desktops in the metro area.
• Your assignments will include repair activities such as replacing hard drives, motherboards and keyboards.
• You may also perform whole unit swaps, repair or replace PC peripherals.
• Must have reliable transportation as this role services the metro and surrounding areas.
• Close service tickets in real time in the Client Call Management system using Company provide phone.

Key Qualifications:

• 1+ Years of hands-on experience with laptop and desktop break-fix
• Computer-building background experience preferred
• General knowledge of laptop / desktop hardware and software including basic knowledge of Microsoft applications
• Ability to resolve basic / non-complex problems as directed
• Client and/or governmental clearance may be required
• Must be able to complete required product training.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.