Field Communications Technician – Networking & Cabling

PlanIT Group; Hartford (CT); On-site; USD 65,000 - 90,000; Full time

Job summary

PlanIT Group, LLC is seeking a data communications technician to support customers on-site. You will handle cabling tasks, patching, and basic network troubleshooting in communications closets, using calculator-grade tools and Office 365 for documentation.

The role requires hands-on experience with cable and fiber testers, IP phone familiarity, and the ability to explain technical issues clearly to customers. A high school diploma is required.

Qualifications

• Must have 5 years of experience in data communications or related field.
• Basic knowledge of Cisco Phones, switches and routers.
• Understanding local and wide area networking fundamentals.
• Proficient with Office 365 applications (Word, Excel).
• Hands-on experience with cable and fiber testers.
• Familiarity with data center cabling and patching procedures.

Responsibilities

• Assist in troubleshooting issues in customer environments.
• Explain technical issues in a clear, customer-friendly manner.
• Interpret customer problems to help technicians resolve them.
• Work in communications closets and manage cabling tasks.
• Carry out basic patching and labeling according to standards.

Skills

Data comms

Cisco devices

Networking basics

Office 365

Cable testing

Fiber testing

IP phone

Troubleshooting

Explain issues

Education

High school diploma or equivalent

Tools

Cable testers

Fiber testers

66 Block cross-connect

110 Block cross-connect

Job description

PlanIT Group, LLC is seeking a data communications technician to support customers on-site. You will handle cabling tasks, patching, and basic network troubleshooting in communications closets, using calculator-grade tools and Office 365 for documentation.

The role requires hands-on experience with cable and fiber testers, IP phone familiarity, and the ability to explain technical issues clearly to customers. A high school diploma is required.