Field Communications Strategist (Hybrid)

International Dairy Queen, Inc.; Minnesota; Hybrid; USD 82,000 - 99,000; Full time

Benefits offered by this job

Medical and dental coverage

401K match

Paid time off incl. volunteer time and

Parental leave

Job summary

International Dairy Queen, Inc. in Bloomington, MN, is seeking a Field Communications Specialist to develop, edit, and distribute timely communications for distribution centers, suppliers, and franchisees, ensuring accuracy and brand alignment.

You will lead the Distribution Center eNews, support the Supply Chain Summit, draft time-sensitive notices, and create quarterly analytics to improve communication effectiveness.

Qualifications

• Bachelor’s degree in communications, journalism, or related field or equivalent experience.
• 1–3 years in a dedicated communications, operational communications or training role.
• Demonstrated ability to produce clear, concise, accurate, and timely business communications.
• Proficiency in Microsoft Office, including Outlook, Word, Teams, Excel, and PowerPoint.
• Experience managing email distribution platforms is strongly preferred.

Responsibilities

• Draft, edit, and distribute daily and weekly communications for distribution centers, suppliers, and franchisees, ensuring alignment with company priorities, strategic goals, and brand standards.
• Lead the weekly deployment of the Distribution Center eNews; manage content development, reviews, approvals, and distribution.
• Support development of themes, content, and communications for the biennial DQ Supply Chain Summit and other events.
• Draft and distribute accurate, time-sensitive communications regarding product holds and withdrawals.
• Develop and distribute quarterly communication analytics reports; use insights to improve effectiveness.
• Maintain accurate internal and external distribution lists to support targeted communications.
• Identify opportunities to improve communication processes, templates, tools, and technologies; help implement scalable solutions.

Skills

Strong writing

Editorial accuracy

Planning & project management

Relationship building

Cross-functional collaboration

Education

Bachelor’s degree in communications, journalism, or related field

Tools

Microsoft Office

Email distribution platforms

Job description

International Dairy Queen, Inc. in Bloomington, MN, is seeking a Field Communications Specialist to develop, edit, and distribute timely communications for distribution centers, suppliers, and franchisees, ensuring accuracy and brand alignment.

You will lead the Distribution Center eNews, support the Supply Chain Summit, draft time-sensitive notices, and create quarterly analytics to improve communication effectiveness.