Field Communications & Change Enablement Lead

BioSpace; Cambridge (MA); Hybrid; USD 140,000 - 190,000; Full time

Job summary

Sanofi is seeking an Associate Director of Field Effectiveness & Communications to lead internal messaging for North America field operations. You will partner with stakeholders to translate complex changes into clear, actionable communications and drive adoption across the field.

You will manage AI-assisted content, coordinate governance programs, and measure impact with sentiment analytics, helping leadership align on strategy and execution.

Qualifications

• Bachelors degree required.
• Minimum 3+ years of experience in internal communications, change management, field operations, or commercial excellence.
• Proven track record of leading communication strategies for large-scale organizational change or transformation initiatives.
• Experience working with or supporting field sales organizations, preferably in a North American commercial setting.
• Demonstrated ability to translate complex technical information into clear, audience-appropriate messaging.

Responsibilities

• Serve as trusted advisor to CFC leadership and senior business stakeholders, aligning on messaging, timing, and channels for key organizational announcements.
• Lead authentic, two-way communication of change initiatives, creating space for dialogue so field stakeholders feel heard, informed, and empowered to take ownership of transformation.
• Anticipate field reactions to change and shape messaging strategy to build understanding, trust, and genuine buy-in using AI-generated sentiment analysis and engagement data to inform, not replace, human judgment.
• Partner cross-functionally with Change Management teams to co-develop communications strategies for strategic transformation initiatives impacting the broader field organization.
• Advise CFC on communication best practices, tone, and positioning, drawing on AI-supported research and benchmarking to strengthen recommendations.

Skills

Strong communication

Change management

Cross-functional teamwork

Analytical mindset

Project management

Education

Bachelor's degree

Master's degree (preferred)

Tools

Microsoft Office

SharePoint

CRM platforms

AI tools familiarity

Job description

Sanofi is seeking an Associate Director of Field Effectiveness & Communications to lead internal messaging for North America field operations. You will partner with stakeholders to translate complex changes into clear, actionable communications and drive adoption across the field.

You will manage AI-assisted content, coordinate governance programs, and measure impact with sentiment analytics, helping leadership align on strategy and execution.