Field Commercial Specialist – Auto Parts & Deliveries

Friendsofkerhonkson; Champaign (IL); On-site; USD 23,000 - 26,000; Full time

Job summary

Advance Auto Parts seeks a Commercial Specialist to support commercial sales, coordinate deliveries from order to dispatch, and maintain the store's parts department and fleet readiness.

The role requires strong customer service, basic dispatch skills, and knowledge of inventory systems. You will engage with customers, upsell, and work closely with CPPs and GMs on projects, including weekends to meet demand.

Qualifications

• Must have strong customer service and sales aptitude.
• Proficient in inventory management and basic dispatch tasks.
• Familiar with POS systems and parts lookup tools.

Responsibilities

• Support CPP-led commercial sales and assist with deliveries from order to dispatch.
• Manage store vehicle fleet maintenance, safety checks, and readiness.
• Lead organization around the parts department, backroom, and delivery areas.
• Upsell and cross-sell to increase average transaction value and support weekends when needed.

Skills

Customer service

Sales skills

Inventory management

Dispatching

Vehicle maintenance

MS Excel

MS Word

Education

High school diploma or GED

Tools

POS systems

Parts lookup systems

Job description

Advance Auto Parts seeks a Commercial Specialist to support commercial sales, coordinate deliveries from order to dispatch, and maintain the store's parts department and fleet readiness.

The role requires strong customer service, basic dispatch skills, and knowledge of inventory systems. You will engage with customers, upsell, and work closely with CPPs and GMs on projects, including weekends to meet demand.