Commercial Parts & Delivery Specialist

Advance-Auto-Parts; Westover (WV); On-site; USD 35,000 - 55,000; Full time

Job summary

Advance Auto Parts is seeking a Commercial Specialist to support CPP-led sales and coordinate commercial deliveries, ensuring accurate order creation and dispatch. You will manage the parts department, assist in upselling, and maintain inventory knowledge to drive sales.

The role requires strong communication, multitasking, and safety awareness, with responsibilities including fleet maintenance, outreach to commercial customers, and adherence to store procedures in a busy retail environment.

Qualifications

• Excellent communication and customer service skills.
• Ability to multitask in a fast-paced retail environment.
• Knowledge of inventory and parts management systems.
• Must have a valid driver's license and MVR certification.

Responsibilities

• Support CPP-led commercial sales and assist with dispatching and coordination of deliveries.
• Lead store parts department organization and backroom maintenance.
• Engage with walk-in customers and upsell/cross-sell products.
• Perform outbound calls and manage account touchpoints.
• Conduct vehicle fleet safety checks and maintenance readiness.

Skills

Communication

Multi-tasking

Selling skills

Inventory knowledge

MS Excel

POS systems

Education

High school diploma/GED

Tools

Parts lookup system

Vehicle maintenance knowledge

MVR knowledge

Job description

Advance Auto Parts is seeking a Commercial Specialist to support CPP-led sales and coordinate commercial deliveries, ensuring accurate order creation and dispatch. You will manage the parts department, assist in upselling, and maintain inventory knowledge to drive sales.

The role requires strong communication, multitasking, and safety awareness, with responsibilities including fleet maintenance, outreach to commercial customers, and adherence to store procedures in a busy retail environment.