Field Collections Specialist — Negotiation & Customer Care

America; Norman (OK); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated and results-driven Collections Representative. You will conduct field visits to customers' locations, negotiate payment arrangements, and document interactions to ensure accurate records.

This role emphasizes compliance with legal requirements and delivering excellent customer service. The position offers an hourly compensation of $15.25 with monthly bonus potential and benefits such as Medical, Vision, Life Insurance, 401(k) with employer match, Stock

Responsibilities

• Conduct field visits to customers' locations for collections purposes
• Negotiate payment arrangements and settlement options with customers
• Utilize effective communication skills to build rapport and address customer concerns
• Document all customer interactions and update collection records
• Ensure compliance with legal and regulatory requirements related to collections

Job description

America's Car-Mart is seeking a motivated and results-driven Collections Representative. You will conduct field visits to customers' locations, negotiate payment arrangements, and document interactions to ensure accurate records.

This role emphasizes compliance with legal requirements and delivering excellent customer service. The position offers an hourly compensation of $15.25 with monthly bonus potential and benefits such as Medical, Vision, Life Insurance, 401(k) with employer match, Stock