Field Collections Specialist – Bonus Eligible

America's CAR-MART, Inc.; Norman (OK); On-site; USD 2,066,000 - 2,342,000; Full time

Benefits offered by this job

Medical Plan

Dental Plan

Vision Plan

Life Insurance Plan

401(K) with employer match

Stock Purchase Plan

Paid Time Off

Job summary

America's Car-Mart is seeking a motivated Field Collections Representative to help maintain the financial health of the company. The role involves visiting customers at their locations, negotiating payment plans, and documenting interactions while delivering strong customer service. The position offers a competitive hourly rate with monthly bonus potential.

Equal opportunity employer. Prior collections experience is preferred, and compliance with applicable laws is required.

Qualifications

• Experience in debt collection or related finance roles preferred.
• Ability to communicate clearly and professionally with customers.
• Demonstrated negotiation and problem-solving skills.

Responsibilities

• Conduct field visits to customers' locations for collections purposes.
• Negotiate payment arrangements and settlement options with customers.
• Utilize effective communication to build rapport and resolve issues.
• Document all interactions and update collection records accurately.
• Ensure compliance with legal and regulatory requirements.

Skills

Collections experience

Strong communication

Negotiation skills

Customer service orientation

Education

High school diploma or equivalent

Job description

America's Car-Mart is seeking a motivated Field Collections Representative to help maintain the financial health of the company. The role involves visiting customers at their locations, negotiating payment plans, and documenting interactions while delivering strong customer service. The position offers a competitive hourly rate with monthly bonus potential.

Equal opportunity employer. Prior collections experience is preferred, and compliance with applicable laws is required.