Field Claims Representative

Auto-Owners Insurance; Mesa (AZ); Hybrid; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a motivated Field Claims Representative to join their dynamic team. This role involves investigating and resolving property and casualty claims, ensuring accuracy and timeliness. The ideal candidate will possess strong communication skills and a solid understanding of claims handling processes. With a supportive work environment and comprehensive benefits, this position offers an excellent opportunity for professional growth and development. If you are passionate about helping others and thrive in a collaborative setting, this role is perfect for you!

Benefits

Matched 401(k)

Fully-funded pension plan

Generous paid time off

Structured training program

Employee mentoring

Competitive base salary

Bonus programs

Qualifications

• 3+ years of experience in handling multi-line property and casualty claims.
• Bachelor's degree or equivalent experience required.

Responsibilities

• Investigate and evaluate insurance claims under general supervision.
• Ensure timely and accurate claims payments and resolutions.

Skills

Property Claims Handling

Communication Skills

Mathematical Problem Solving

Data Organization and Interpretation

Xactimate Software Knowledge

Education

Bachelor's Degree in a related field

Tools

Xactimate

Job description

Field Claims Representative page is loaded

Field Claims Representative

Apply locations Mesa, AZ time type Full time posted on Posted 2 Days Ago job requisition id R_11412

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job requires mastery of claims-handling skills and requires the person to:

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
• Handle multi-line property and casualty claims in an assigned territory with an emphasis on property claims
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms
• Work toward the resolution of claims, and attend arbitrations, mediations, depositions, or trials as necessary
• Ensure that claims payments are issued in a timely and accurate manner
• Handle investigations by phone, mail and on-site investigations

Desired Skills & Experience

• Bachelor’s degree or direct equivalent experience handling property and casualty claims
• A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
• Field claims handling experience is preferred but not required
• Knowledge of Xactimate software is preferred but not required
• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Ability to effectively deal with a diverse group individuals
• Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
• Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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