Auto Field Claims Representative I or II

Allstate Insurance Company; New York (NY); Remote; USD 10,000 - 60,000; Full time

Job summary

An innovative company is seeking a detail-oriented claims adjuster to handle material damage claims. This role involves creating and auditing damage estimates, negotiating settlements, and ensuring compliance with fair claims practices. The ideal candidate will have strong estimating fundamentals, excellent negotiation skills, and the ability to build relationships with customers. Working in a flexible environment that values diversity and inclusion, you will have the opportunity to make a significant impact in the insurance industry while advancing your career in a supportive team. If you're ready to take your skills to the next level, this is the perfect opportunity for you.

Qualifications

• 2+ years of experience in handling auto claims preferred.
• Active New York adjuster license is preferred.

Responsibilities

• Create or audit estimates of damages on material damage losses.
• Negotiate settlements and document activities in complex files.
• Build relationships with internal and external customers.

Skills

Estimating Fundamentals

Negotiation Skills

Regulatory Compliance Knowledge

Customer Relationship Management

Education

Bachelor's Degree

Job description

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers.

Job Description

Responsible for creating or auditing a comprehensive estimate of damages for 1st and 3rd party material damage claims in either the auto or specialty lines leading to the proper disposition. Responsible for training, mentoring, controlling quality and providing technical assistance on material damage claims.

This role is location-specific to Geneseo, NY, and the ideal candidate will be based in that area. While the position is remote, local presence is required to provide support to the Southern Tier Rochester and Buffalo, NY regions. Preferred candidates will have prior experience handling auto claims and hold an active New York adjuster license.

Key Responsibilities

1. Possesses strong estimating fundamentals in order to create or audit estimates of damages on 1st and 3rd party material damage losses of all severities.
2. Possesses a deep understanding of the content of all policy types written by the company.
3. Negotiates settlements, makes settlement payments and documents all activities in the most complex of files across multiple lines.
4. Evaluates settlement alternatives by reviewing regulatory compliance and fair claims practices; makes decisions on best option.
5. Builds mastered relationships with both internal and external customers across multiple lines.

Education

• 4 year Bachelors Degree (Preferred)

Experience

• 2 or more years of experience (Preferred)

Supervisory Responsibilities

This job does not have supervisory duties.

Education & Experience (in lieu)

In lieu of the above education requirements, an equivalent combination of education and experience may be considered.

Compensation

Base compensation offered for this role is $19.59 - $37.88 hourly and is based on experience and qualifications.

Total compensation for this role is comprised of several factors, including the base compensation outlined above, plus incentive pay (i.e. commission, bonus, etc.) as applicable for the role.

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live.

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at [phone].