Field Claims Representative

Auto-Owners Insurance; Albany (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k) matching

Fully-funded pension plan

Generous paid time off

Job summary

Auto-Owners Insurance, located in Albany, Georgia, is seeking a motivated field claims professional to join their team. This role includes investigating and resolving insurance claims with a focus on property claims, while providing exceptional service to agents and insureds.

Candidates should have at least a Bachelor's degree or equivalent experience in handling claims, with a minimum of 3 years in property and casualty claims. The position comes with excellent benefits including 401(k) matching and generous paid time off.

Qualifications

• Bachelor’s degree or direct equivalent experience handling property and casualty claims.
• Minimum of 3 years handling multi-line property and casualty claims.
• Field claims handling experience is preferred.

Responsibilities

• Investigate and assemble facts, determine policy coverage.
• Ensure claims payments are issued accurately and timely.
• Handle multi-line property and casualty claims.

Skills

Communication skills

Analytical skills

Problem-solving abilities

Time management

Education

Bachelor's degree or equivalent experience

Tools

Xactimate software

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.

Job Description

Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated and experienced field claims professional to join our team. This job handles insurance claims in the field under general supervision through the life-cycle of a claim including but not limited to investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely.

• Investigate and assemble facts, determine policy coverage, evaluate the amount of loss, analyze legal liability
• Handles multi-line property and casualty claims in an assigned territory with an emphasis on property claims
• Become familiar with insurance coverage by studying insurance policies, endorsements and forms
• Works toward the resolution of claims, and may attend arbitrations, mediations, depositions, or trials as necessary
• Ensures that claims payments are issued in a timely and accurate manner
• Handle investigations by phone, mail and on-site investigations

Desired Skills & Experience

• Bachelor’s degree or direct equivalent experience handling property and casualty claims
• A minimum of 3 years handling multi-line property and casualty claims with an emphasis on property claims
• Field claims handling experience is preferred but not required
• Knowledge of Xactimate software is preferred but not required
• Above average communication skills (written and verbal)
• Ability to resolve complex issues
• Organize and interpret data
• Ability to handle multiple assignments
• Ability to effectively deal with a diverse group of individuals
• Ability to accurately deal with mathematical problems, including geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
• Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company’s underwriting guidelines for coverage

Benefits

Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you’re looking to do rewarding work alongside great people, Auto-Owners is the place for you!

Equal Employment Opportunity

Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.

• Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.