Field Claims Adjuster: Impactful Coverage & Growth

Frontline Insurance; Florida; On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health & Wellness Insurance

401k Retirement Plan with 9% match

4 weeks paid PTO

Pet Insurance

Job summary

Frontline Insurance is seeking a Field Adjuster dedicated to delivering high-quality service to insureds. You will inspect properties, assess damages, and coordinate inspections while maintaining timely communication and accurate documentation across claims.

The role requires at least 2 years of field experience with an insurer, proficient use of Xactimate, and strong organization and communication skills. Expect support for catastrophe operations when needed and a collaborative team environment.

Qualifications

• High school diploma or equivalent; some college preferred.
• Minimum 2 years field experience with an insurance carrier.
• Proficient in Xactimate.
• Strong communication and organizational skills.
• Basic computer proficiency.
• Must maintain required licenses.

Responsibilities

• Provide professional and responsive customer service to insureds.
• Review and adjust first-party claims within assigned authority limits.
• Research policy coverage forms for claim settlement or denial.
• Conduct basic claim investigations at both the desk and field levels, including coverage, cause, and damages.
• Contact insured(s) to schedule inspection of damaged property, travel to affected property, and conduct such inspections in a timely manner.
• Fully inspect, photograph, sketch and scope all damaged and undamaged areas of the insured property.
• Determine the total value of the claim.
• Utilize several software programs throughout the day to determine the parameters of the loss.
• Establish claim reserves according to guidelines.
• Provide verbal and written customer service.
• Document claim activity and potential subrogation.
• Participate in training and claim roundtables.
• Prepare basic claim correspondence (reservation of rights, denial letters).
• Assist with catastrophe operations as required, including, but not limited to working extra hours or deploying to affected areas to help policyholders.
• Assist with special projects or tasks as required.

Skills

Xactimate proficiency

Strong communication

Organizational skills

Basic computer proficiency

Education

High school diploma or equivalent

Tools

Xactimate software

Job description

Frontline Insurance is seeking a Field Adjuster dedicated to delivering high-quality service to insureds. You will inspect properties, assess damages, and coordinate inspections while maintaining timely communication and accurate documentation across claims.

The role requires at least 2 years of field experience with an insurer, proficient use of Xactimate, and strong organization and communication skills. Expect support for catastrophe operations when needed and a collaborative team environment.