Field Claim Representative

Solera Corporation; Illinois; Hybrid; USD 10,000 - 60,000; Part time

Job summary

An innovative firm is seeking a Field Claim Representative to manage on-site insurance claims and foster strong customer relations. This part-time role involves conducting property claim assessments, ensuring adherence to safety standards, and maintaining excellent communication with clients and managers. Ideal candidates will possess strong problem-solving skills, a professional demeanor, and the ability to work independently. Join a dynamic team that values integrity and customer service while making a significant impact in the insurance industry. If you're ready to take on a challenging yet rewarding role, this opportunity is for you.

Qualifications

• Strong problem solving and project management skills required.
• Property and Casualty claim experience is a plus.

Responsibilities

• Conduct on-site insurance property claim inventory assignments.
• Promote and maintain good customer relations with adjusters.

Skills

Problem Solving

Project Management

Customer Service

Analytical Skills

Interpersonal Skills

Communication Skills

Microsoft Office Suite

Leadership Skills

Property and Casualty Claim Experience

Restoration Industry Experience

Tools

Microsoft Office Suite

Job description

Field Claim Representative

Apply locations: Virtual Illinois

Time Type: Part time

Posted on: Posted 2 Days Ago

Job Requisition ID: JR-017372

Field Claims Representative

Who We Are
Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role:

1. Conduct and manage on-site insurance property claim inventory assignments pursuant to SOS field inventory processes.
2. Complete all tasks assigned in a diligent manner consistent with department, facility or operational and corporate goals and objectives.
3. Assist in business development activities in conjunction with new and existing service offerings.
4. Promote, build, and maintain good customer relations with adjusters to assist in retention and repeat use.
5. Communicate with your Field Manager and Service Manager on a daily basis regarding operational issues and/or improvements.
6. Follow all standard operating and safety procedures, written and oral, at all times.
7. Ability and willingness to take on additional responsibilities as assigned.

What You’ll Do:

1. Strong problem solving, project management skills while maintaining excellent customer service with client policyholder and insurance company claim staff.
2. Present in a professional manner both in personal and vehicle appearance.
3. Ability to work in adverse conditions (post loss insurance claims).
4. Perform work assignments in a safe and concise manner, following all Enservio safety standards.
5. Proficient with Microsoft Office Suite.
6. Strong problem solving and analytical skills.
7. Strong interpersonal, writing and communication skills.
8. Excellent personal organization and leadership skills.
9. Results oriented with the ability to accomplish work in a team environment.
10. Property and Casualty claim experience a plus.
11. Restoration industry experience a plus.
12. Ability to travel to site locations in your geographic area.
13. Ability to lift without any physical restrictions up to 30 pounds.
14. Work independent of direct onsite supervision.
15. Valid driver's license and reliable personal vehicle available for use.

EQUAL OPPORTUNITY EMPLOYER
SOLERA HOLDINGS, INC., AND ITS US SUBSIDIARIES (TOGETHER, SOLERA) IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. THE FIRM'S POLICY IS NOT TO DISCRIMINATE AGAINST ANY APPLICANT OR EMPLOYEE BASED ON RACE, COLOR, RELIGION, NATIONAL ORIGIN, GENDER, AGE, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, MARITAL STATUS, MENTAL OR PHYSICAL DISABILITY, AND GENETIC INFORMATION, OR ANY OTHER BASIS PROTECTED BY APPLICABLE LAW. THE FIRM ALSO PROHIBITS HARASSMENT OF APPLICANTS OR EMPLOYEES BASED ON ANY OF THESE PROTECTED CATEGORIES.

About Us

Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions, and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, CAP HPI, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.