Field Claim Investigator

RC Services, LLC; United States; Hybrid; USD 50,000 - 70,000; Full time

Job summary

RC Services, LLC is hiring Field Claims Investigators to support insurance claims investigations in NY, TX, and FL. Ideal candidates have 3+ years of investigative experience and excel in fieldwork and analysis.

In this field-based role, responsibilities include performing site inspections, gathering evidence, and preparing detailed reports. Candidates should possess strong communication skills and the ability to work independently.

Join RC Services for a flexible contracting opportunity with a focus on accuracy and integrity.

Qualifications

• Minimum of 3+ years of investigative experience in insurance or related field.
• Reliable transportation and willingness to travel locally.
• Ability to work flexible hours including evenings and weekends when needed.

Responsibilities

• Conduct thorough insurance claim investigations in the field.
• Perform site inspections, including photographs and measurements.
• Prepare client-ready investigative reports and provide status updates.

Skills

Investigative experience

Analytical skills

Written communication

Verbal communication

Detail-oriented

Tools

Microsoft Word

Microsoft Excel

Job description

RC Services is seeking experienced and motivated Field Claims Investigators to support insurance claim investigations in NY, TX and FL. This opportunity is ideal for individuals who thrive in fieldwork, enjoy investigative analysis, and can manage assignments independently.

In this role, you will conduct on-site investigations, gather evidence, interview involved parties, and produce professional reports to support claim evaluation and resolution.

About the Role

RC Services is seeking experienced and motivated Field Claims Investigators to support insurance claim investigations in NY, TX and FL. This opportunity is ideal for individuals who thrive in fieldwork, enjoy investigative analysis, and can manage assignments independently.

In this role, you will conduct on-site investigations, gather evidence, interview involved parties, and produce professional reports to support claim evaluation and resolution.

Key Responsibilities

Field Investigation

• Conduct thorough, multi-faceted insurance claim investigations in the field
• Perform site inspections including photographs, video documentation, measurements, and scene diagrams
• Locate and interview claimants, witnesses, and other involved parties
• Obtain signed or recorded statements as needed

Evidence Gathering & Analysis

• Collect and document relevant evidence to support claim determinations
• Evaluate findings and provide clear, objective summaries and recommendations
• Maintain sound judgment throughout investigations

Reporting & Documentation

• Prepare and submit detailed, client-ready investigative reports
• Provide timely status updates on all assigned cases
• Ensure all assignments are completed in accordance with company standards and timelines

• Other duties as assigned

Qualifications

Required

• Minimum of 3+ years of investigative experience (insurance, legal, or related field), specifically in General Liability and Auto
• Reliable transportation and willingness to travel locally
• Ability to work flexible hours, including evenings and weekends when needed

Preferred

• Prior insurance claims investigation or adjusting experience
• Strong observational, analytical, and problem-solving skills
• Excellent written and verbal communication skills
• High level of organization and time management
• Proficiency in Microsoft Word, Excel, and basic technology systems
• Active Adjuster License
• Bilingual (Spanish)
• Notary Public designation

Work Structure

• Flexible scheduling
• Field-based position (work performed on-site/in territory)

What Sets You Apart

• Self-motivated and able to work independently
• Detail-oriented with strong documentation skills
• Professional, objective, and client-focused
• Comfortable handling sensitive situations and field interactions

Why Join RC Services?

RC Services offers the opportunity to work on diverse and engaging assignments while maintaining the flexibility of contract work. You'll be part of a team that values accuracy, integrity, and high-quality investigative work.

RC Services, LLC is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.