Field Claim Investigator - FL

RC Services, LLC; Lake Worth (TX); On-site; USD 55,000 - 75,000; Full time

Job summary

RC Services, LLC is seeking experienced Field Claims Investigators to support insurance claim investigations across the state. The role emphasizes fieldwork, evidence gathering, and producing professional reports to aid claim evaluation and resolution.

Qualified candidates will have 3+ years of investigative experience, reliable transportation, and the ability to travel locally. Proficiency in Word/Excel and bilingual Spanish skills are valued.

Qualifications

• Minimum of 3+ years of investigative experience in insurance, legal, or related field.
• Ability to travel locally and conduct fieldwork.

Responsibilities

• Conduct thorough field investigations and collect evidence at various sites.
• Interview claimants, witnesses, and involved parties to obtain statements.
• Prepare detailed client-ready investigative reports and updates.

Skills

Investigative experience

Spoken Spanish

Strong communication

Documentation skills

Tools

Microsoft Word

Microsoft Excel

Job description

RC Services is seeking experienced and motivated Field Claims Investigators to support insurance claim investigations throughout Florida. Ideal candidate(s) will be located in: Miami, Jacksonville, Orlando and Tampa. This is an ideal role for individuals who thrive in fieldwork, enjoy investigative analysis, and can manage assignments independently.

In this role, you will conduct on-site investigations, gather evidence, interview involved parties, and produce professional reports to support claim evaluation and resolution.

Field Claim Investigator

About the Role

RC Services is seeking experienced and motivated Field Claims Investigators to support insurance claim investigations throughout Florida. Ideal candidate(s) will be located in: Miami, Jacksonville, Orlando and Tampa. This is an ideal role for individuals who thrive in fieldwork, enjoy investigative analysis, and can manage assignments independently.

In this role, you will conduct on-site investigations, gather evidence, interview involved parties, and produce professional reports to support claim evaluation and resolution.

Key Responsibilities

Field Investigation

• Conduct thorough, multi-faceted insurance claim investigations in the field
• Perform site inspections including photographs, video documentation, measurements, and scene diagrams
• Locate and interview claimants, witnesses, and other involved parties
• Obtain signed or recorded statements as needed

Evidence Gathering & Analysis

• Collect and document relevant evidence to support claim determinations
• Evaluate findings and provide clear, objective summaries and recommendations
• Maintain sound judgment throughout investigations

Reporting & Documentation

• Prepare and submit detailed, client-ready investigative reports
• Provide timely status updates on all assigned cases
• Ensure all assignments are completed in accordance with company standards and timelines

Qualifications

Required

• Minimum of 3+ years of investigative experience (insurance, legal, or related field)
• Reliable transportation and willingness to travel locally
• Ability to work flexible hours, including evenings and weekends when needed

Preferred

• Prior insurance claims investigation or adjusting experience
• Strong observational, analytical, and problem-solving skills
• Excellent written and verbal communication skills
• High level of organization and time management
• Proficiency in Microsoft Word, Excel, and basic technology systems
• Active Adjuster License
• Bilingual (Spanish)
• Notary Public designation

Work Structure

• Flexible scheduling
• Field-based position (work performed on-site/in territory)

What Sets You Apart

• Self-motivated and able to work independently
• Detail-oriented with strong documentation skills
• Professional, objective, and client-focused
• Comfortable handling sensitive situations and field interactions

Why Join RC Services?

RC Services offers the opportunity to work on diverse and engaging assignments while maintaining the flexibility of contract work. You'll be part of a team that values accuracy, integrity, and high-quality investigative work.

RC Services, LLC is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and do not discriminate on the basis of race, color, religion, sex, gender identity or expression, sexual orientation, national origin, age, disability, veteran status, or any other legally protected characteristic.