Field Catastrophe Auto Claims Lead (Travel 50-70%)

Ford; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Ford Motor Credit Company, in conjunction with American Road Services Company, seeks an experienced Catastrophe Claims Adjuster/Field Service Manager in the Louisville, KY area. You will manage complex insurance claims, inspect vehicles, and travel extensively to dealer networks and loss sites.

The role emphasizes field-based leadership, risk assessment, and timely, accurate damage estimates using Mitchell Connect or CCC One, with significant overnight travel and a path for career growth within

Qualifications

• High School Diploma or GED.
• Two or more years of experience in claims adjusting and estimating.
• At least one year of experience with Mitchell Connect or CCC One.
• At least one year of experience with Microsoft Office.
• Adjuster license in home state or able to test within 90 days.
• Ability to travel 50-70% overnight.

Responsibilities

• Manage complex insurance claims in a key-pointed area, work independently, schedule vehicle inspections, and travel.
• Conduct coverage investigations for fire, theft, false pretense and floor-planned units.
• Prepare accurate damage estimates using Mitchell Connect or CCC One.
• Lead subrogation investigations, salvage disposal, and fraud investigations.
• Perform loss prevention reviews and provide dealer training.
• Be on-call for CAT/Storm losses and travel up to 50-70% as needed.

Skills

Claims adjusting

Estimating

Leadership

Bilingual English/Spanish

Education

High School Diploma or GED

Bachelor's degree

Tools

Mitchell Connect

CCC One

Microsoft Office

Job description

Ford Motor Credit Company, in conjunction with American Road Services Company, seeks an experienced Catastrophe Claims Adjuster/Field Service Manager in the Louisville, KY area. You will manage complex insurance claims, inspect vehicles, and travel extensively to dealer networks and loss sites.

The role emphasizes field-based leadership, risk assessment, and timely, accurate damage estimates using Mitchell Connect or CCC One, with significant overnight travel and a path for career growth within