Catastrophe Claims Field Manager — High Travel

Ford Motor Company; United States; Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Tuition assistance

Vehicle discount

Job summary

Ford Motor Company, via American Road Services Company, is seeking an APD Physical Damage Catastrophe Claims Adjuster/Field Service Manager to support its dealer network. The role requires extensive overnight travel (50–70%), with deployments nationwide during peak storm season and multi-state coverage, including West Texas, Oklahoma, and New Mexico.

You will manage complex claims, conduct coverage investigations, prepare damage estimates, lead subrogation and salvage efforts, and train dealers

Qualifications

• Two or more years of experience in claims adjusting and estimating.
• Experience with Mitchell Connect or CCC One and knowledge of vehicle repair processes.
• Proficient in Microsoft Office.

Responsibilities

• Manage complex insurance claims in a key-pointed area, work independently, schedule appointments for vehicle inspections, and travel throughout your key-point territory.
• Conduct thorough coverage investigations, including fire, theft, false pretense claims, and coverage decisions for floor-planned units.
• Prepare accurate damage estimates using computerized estimating systems to establish the cost of repairs.
• Lead subrogation investigations, salvage disposal, and fraud investigations.
• Perform loss prevention reviews and provide essential dealer training activities.

Skills

Claims adjusting

Estimating

Travel readiness

Communication

Education

High School Diploma or GED

Bachelor’s or Master’s degree (preferred)

Tools

Mitchell Connect

CCC One

Microsoft Office

Job description

Ford Motor Company, via American Road Services Company, is seeking an APD Physical Damage Catastrophe Claims Adjuster/Field Service Manager to support its dealer network. The role requires extensive overnight travel (50–70%), with deployments nationwide during peak storm season and multi-state coverage, including West Texas, Oklahoma, and New Mexico.

You will manage complex claims, conduct coverage investigations, prepare damage estimates, lead subrogation and salvage efforts, and train dealers